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HI GIO User Guide EN
HI GIO User Guide EN
  • HI GIO Cloud Help Center
    • HI GIO Cloud Website
    • HI GIO Cloud Sales Portfolio
  • COMPUTE
    • 1. Working with VM
      • Create a New Virtual Machine from ISO
      • Create a Virtual Machine from a Template
      • Install VMware Tools in a Virtual Machine
      • View VM
      • Performing Power Operations on Virtual Machines
      • Editing the properties of a new VM
      • Create VM's Template
      • Force change root/administrator's password
      • Safely remove Disk in Windows OS
    • 2. Working with vAPP
      • Create a vAPP
      • Start and Stop Order of Virtual Machines in a vApp
    • 3. HI GIO Auto Scale
    • 4. HI GIO API
      • API creates VM from Template
      • API reconfigures VM's Disk
      • API reconfigures VM's Networks
      • API token login
      • API reconfigures VM's Memory
      • API reconfigures VM's CPU
      • API power on/off VM
    • 5. HI GIO KMS Service
    • 6. Encryption Management Service
  • HI GIO S3 STORAGE
    • Login to HI GIO S3 Storage Portal
    • How to get the S3 Key
    • Mount HI GIO S3 Storage into Windows
    • Bucket Management
      • How to create the new Bucket
      • Setup Public or Private ACL for Bucket
      • Versioning
      • Lifecycle Rule
      • Bucket Policy
    • Management File, Folder
      • Create the Folder
      • Upload Folder/File
      • Download Folder/Files
      • Get the link Download of Files
      • File Versioning
    • Connect S3 Services with Veeam Backup
      • Connect HI GIO S3 with Veeam Backup
    • Backup DATA from NAS to HI GIO S3 Service
      • Backup Data from Synology NAS with ClouSync
      • Backup Data from Synology NAS with Hyper Backup
    • S3 Data Encryption – SSE-C and SSE-S3
  • BACK-UP AS A SERVICE
    • 1. HI GIO BaaS
      • BaaS Support Matrix
      • Install Veeam Agent for Linux
      • Install Veeam Agent for Windows
      • Update Veeam Service Provider Console Management Agent v.7 & Backup Agent v.6
      • Create backup job on Linux OS via Veeam agent console
      • Create backup job on Windows OS via Veeam agent console
      • Create backup job for Linux via Portal
      • Create backup job for Windows via Portal
      • Restore Linux VM on HIGIO Cloud via Media file (ISO file)
      • Restore Windows VM on HI GIO Cloud via Media file (ISO file)
      • How to configure receive Alarm from BaaS
      • Workaround
        • Veeam Agent Installation for CentOS 9 Stream
        • Veeam Agent Installation for CentOS 8 Stream
        • Veeam Agent Installation for RHEL 9.2
    • 2. HI GIO Backup
      • Restore Entire VM via vCD's portal
      • Instant Recovery
    • 3. HI GIO M365 BaaS
  • HI GIO DRaaS
    • How To Install vCDA On-Premises appliance
    • How To Use vCDA On-Premises
    • Stretching layer 2 networks for HI GIO's DRaaS
      • Preparing the configure
      • Deploy NSX Autonomous Edge (on-premises site)
      • Register & configure the Networks of the NSX Autonomous Edge On-Premises
      • Create a L2 VPN server session (HI GIO site).
      • Create a L2 VPN - Client session (on-premises site)
      • (Optional) Deploy the secondary NSX Autonomous Edge in HA mode (on-premises site)
    • FAILOVER SCENARIO
      • ENVIRONMENT
      • FAILOVER
        • Step 1: Create a protection job (from on-premises site)
        • Step 2: Configure the Network Settings for On-Premises to Cloud Replications
        • Step 3P - Partial failover VMs (VM - APP1) from on-premise site to HI GIO site
        • Step 3F - Full failover vAPP1 (VM - APP1 & VM - DB1) from on-premise site to HI GIO
        • Step 4: Reverse replication of the VM from HI GIO Cloud to On-Premises
        • Step 5: Migrate the VMs back from HI GIO Cloud to On-Premises
        • Step 6: Reprotect the VMs from On-Premises to HI GIO Cloud
        • FAQs
  • NETWORK
    • 1. Working with Network
      • Working with Organization VDC Networks
      • How to create NAT rules on Edge Gateway
      • Using Edge Gateway Firewall
      • Using Distributed Firewall in a Data Center Group
    • 2. VPN
      • IPSec parameters
      • IPSec VPN
      • IPSec Remote Access VPN Clients on Windows
    • 3. Load Balancer
      • Import SSL Certificate
      • Create Pools on Load Balancing
      • Create Virtual Service (VS) on Load Balancing
      • Open Firewall Rule To Public Service To Internet
      • Monitor Traffic Analytics
      • How to Use WAF on HI GIO Portal
  • MANAGEMENT
    • 1. IAM Portal
      • Activate HI GIO - IAM account
      • HI GIO Portal – Tenant User Guide
      • Setup Password Lifetime
      • Setup Passkey
      • HI GIO's VM monitoring
      • HI GIO's Monitoring Alert - Email notification channel
      • HI GIO's Monitoring Alert - Telegram notification channel
    • 2. Create a Catalog
  • HI GIO Kubernetes
    • 1. Steps To Create Kubernetes Cluster on HI GIO Portal
    • 2. How to resize Kubernetes Cluster on HI GIO portal
    • 3. Extending disk size for nodes in Kubernetes Cluster on HI GIO Portal
    • 4. How to upgrade Kubernetes Cluster in HI GIO Portal
    • 05. Deploy demo app with persistence volume and publish app via ingress controller
    • 06. How to configure HI GIO Kunernetes cluster autoscale
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On this page
  • Overview
  • Management (MGMT) Agent Compatibility
  • Management Agent OS and Infrastructure support
  • Backup Agent Compatibility
  • Backup Agent OS and Infrastructure support
  • Documentation References
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  1. BACK-UP AS A SERVICE
  2. 1. HI GIO BaaS

BaaS Support Matrix

Overview

This is a document for which the agent supported:

  • Management (MGMT) Agent Compatibility

  • Management Agent OS and Infrastructure support

  • Backup Agent Compatibility

  • Backup Agent OS and Infrastructure support

  • Documentation References

Management (MGMT) Agent Compatibility

Version
Supported

MGMT Agent v7

MGMT Agent v8

x (will auto-update)

MGMT Agent v8.1

x

Management Agent OS and Infrastructure support

Version
Windows
Linux

Version 8.1

Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported, except Server Core installations for server OS:

  • Microsoft Windows Server 2025

  • Microsoft Windows Server 2022

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2012 R2

  • Microsoft Windows Server 2012

  • Microsoft Windows Server 2008 R2 SP1

  • Microsoft Windows 11

  • Microsoft Windows 10 (starting from version 1909)

  • Microsoft Windows 10 LTSC versions (1507, 1607, 1809)

  • Microsoft Windows 8.1

  • Microsoft Windows 7 SP1

Linux kernel versions 2.6.32 – 6.10 are supported if you use kernels supplied by your distribution.

Only 64-bit versions of the following operating systems are supported:

  • Rocky Linux 9.3, 9.4

  • AlmaLinux 9.3, 9.4

  • Debian 10.13 – 12.6

  • Ubuntu 16.04, 18.04, 20.04, 22.04, 22.10, 23.04, 23.10, 24.04

  • RHEL 6.4 – 9.4

  • CentOS 7.x

  • Oracle Linux 6.0 – 9.4 (RHCK)

  • Oracle Linux 6 (starting from UEK R2) – Oracle Linux 9 (up to kernel versions 5.15.0 – 209.161.7.2.el9uek)

  • SLES 12 SP4, 12 SP5, 15 SP1 – 15 SP6

  • SLES for SAP 12 SP4, 12 SP5, 15 SP1 – 15 SP6

  • Fedora 36, 37, 38, 39

  • openSUSE Leap 15.3 – 15.6

  • openSUSE Tumbleweed (experimental support)

Consider the following limitations:

  • Linux kernel version 2.6.32 or later is supported if you use kernels supplied by your distribution.

  • Automatic deployment from the Veeam Service Provider Console portal is not supported for the following distributions: Fedora 36 – 39, openSUSE Tumbleweed.

Backup Agent Compatibility

Agent Version

Supported

Veeam Agent Windows v4 & below

Veeam Agent Linux v4 & below

Veeam Agent Windows v5

x

Veeam Agent Linux v5

x

Veeam Agent Windows v6

x

Veeam Agent Linux v6

x

Veeam Agent Windows v6.1

x

Veeam Agent Linux v6.1

x

Veeam Agent Windows v6.2

x

Veeam Agent Linux v6.2

x

Backup Agent OS and Infrastructure support

For Backup Agent v5:

For Backup Agent v6.0:

Version

Windows

Linux

Limit

VBR

6.1.0-6.1.2 (Linux) 6.1.0-6.1.2 (Windows)

Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported:

  • Microsoft Windows Server 2022

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2016

  • Microsoft Windows Server General Availability Channel (from version 1803 to version 20H2)

  • Microsoft Windows Server 2012 R2

  • Microsoft Windows Server 2012

  • Microsoft Windows Server 2008 R2 SP1

  • Microsoft Windows 11 (from versions 21H2 to version 23H2)

  • Microsoft Windows 10 (from version 1909 to version 22H2)

  • Microsoft Windows 10 Long-Term Servicing Channel (versions 2015, 2016, 2019)

  • Microsoft Windows 8.1

  • Microsoft Windows 7 SP1

Linux kernels from version 2.6.32 to version 6.8 are supported.

Veeam Agent for Linux supports 64-bit versions of the following distributions:

  • Debian 10.13 – 12.5

  • Ubuntu 16.04, 18.04, 20.04, 22.04, 22.10, 23.04, 23.10 and 24.04

  • RHEL 6.4 – 8.9, 9.0 – 9.4

  • Rocky Linux 9.3 and 9.4

  • AlmaLinux 9.3 and 9.4

  • CentOS 7

  • Oracle Linux 6 – 8.9, 9.0 – 9.4 (RHCK)

  • Oracle Linux 6 (starting from UEK R2) – Oracle Linux 8 (up to UEK R6)

  • Oracle Linux 8 (UEK R7)

  • Oracle Linux 9 (up to 5.15.0-205.149.5.1.el9uek)

  • SLES 12 SP4, 12 SP5, 15 SP1 – 15 SP5

  • SLES for SAP 12 SP4, 12 SP5, 15 SP1 – 15 SP5

  • Fedora 36, 37, 38 and 39

  • openSUSE Leap 15.3 and 15.5

  • openSUSE Tumbleweed has an experimental support status.

For 32bit:

  • RHEL 6 and Oracle Linux 6 distributions only.

  • Veeam Backup & Replication 12.2 (recommended)

  • Veeam Backup & Replication 12.1

  • Veeam Backup & Replication 12

  • Veeam Backup & Replication 11a

  • Veeam Backup & Replication 11

6.2.0.101 (Linux) 6.2.0.121 (Windows)

Both 64-bit and 32-bit (where applicable) versions of the following operating systems are supported:

  • Microsoft Windows Server 2022

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2016

  • Microsoft Windows Server General Availability Channel (from version 1803 to version 20H2)

  • Microsoft Windows Server 2012 R2

  • Microsoft Windows Server 2012

  • Microsoft Windows Server 2008 R2 SP1

  • Microsoft Windows 11 (from versions 21H2 to version 23H2)

  • Microsoft Windows 10 (from version 1909 to version 22H2)

  • Microsoft Windows 10 Long-Term Servicing Channel (versions 2015, 2016, 2019)

  • Microsoft Windows 8.1

  • Microsoft Windows 7 SP1

Linux kernels from version 2.6.32 to version 6.10 are supported.

Veeam Agent for Linux supports 64-bit versions of the following distributions:

  • Debian 10.13–12.6

  • Ubuntu 16.04, 18.04, 20.04, 22.04, 22.10, 23.04, 23.10 and 24.04

  • RHEL 6.4–9.4

  • Rocky Linux 9.3 and 9.4

  • AlmaLinux 9.3 and 9.4

  • CentOS 7

  • Oracle Linux 6–9.4 (RHCK)

  • Oracle Linux 6 (starting from UEK R2) – Oracle Linux 8 (up to UEK R6)

  • Oracle Linux 8 (UEK R7)

  • Oracle Linux 9 (up to 5.15.0-209.161.7.2.el9uek)

  • SLES 12 SP4, 12 SP5, 15 SP1–15 SP6

  • SLES for SAP 12 SP4, 12 SP5, 15 SP1–15 SP6

  • Fedora 36, 37, 38 and 39

  • openSUSE Leap 15.3–15.6

  • openSUSE Tumbleweed has an experimental support status

For 32bit:

  • RHEL 6 and Oracle Linux 6 distributions only.

Documentation References

Previous1. HI GIO BaaSNextInstall Veeam Agent for Linux

Last updated 4 months ago

Linux:

Windows:

Linux:

Windows:

For 6.1 of Linux OS:

For 6.2 Linux OS:

Management Agent (Management Agent line):

Backup Agent Windows:

Backup Agent Linux:

Linux Backup Agent module:

Veeam Agent for Microsoft Linux 5.0.2 Release Notes
Veeam Agent for Microsoft Windows 5.0.3 Release Notes
Veeam Agent for Microsoft Linux 6.0.3 Release Notes
Veeam Agent for Microsoft Windows 6.0.2 Release Notes
System Requirements - Veeam Service Provider Console Deployment Guide
KB2683: Build Numbers and Versions of Veeam Agent for Microsoft Windows
KB2681: Build Numbers and Versions of Veeam Agent for Linux
KB2804: Veeam Agent for Linux - veeamsnap and blksnap Extended Linux Distribution Support
https://www.veeam.com/veeam_agent_linux_6_1_release_notes_rn.pdf
https://helpcenter.veeam.com/rn/veeam_agent_linux_6_2_release_notes.html#considerations-and-limitations