# HI GIO Cloud Help Center

<figure><img src="https://3953927389-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fbvay7AR0CH8vZKgD3dSy%2Fuploads%2FzothsZXyyQamjVmWc3RI%2F8370ec29-a91b-42ad-9727-188cee6cf920.png?alt=media&#x26;token=47ebbb25-4d4a-4262-9add-f6adf40017e0" alt=""><figcaption></figcaption></figure>

### Welcome!

The User Manual contains all the essential information for using the **HI GIO Cloud's system**.  Use graphics where possible in this manual. The manual format may be altered if another format is more suitable for the project.

### Purpose and Scope

This manual includes a description of the system functions and capabilities, contingencies and alternate modes of operation, and step-by-step procedures for system access and use.

Search our essential information.

<table data-header-hidden><thead><tr><th width="301"></th><th></th></tr></thead><tbody><tr><td><strong>COMPUTE</strong></td><td><ol start="1"><li><a href="compute/1.-working-with-vm">Working with VM</a></li><li><a href="compute/2.-working-with-vapp">Working with vAPP</a></li><li><a href="compute/3.-hi-gio-auto-scale">HI GIO Auto Scale</a></li><li><a href="compute/4.-hi-gio-api">HI GIO API</a></li><li><a href="compute/5.-hi-gio-kms-service">HI GIO KMS Service</a></li><li><a href="compute/6.-encryption-management-service">Encryption Management Service</a></li></ol></td></tr><tr><td><strong>STORAGE</strong></td><td><ul><li><a href="hi-gio-s3-storage">HI GIO S3 Storage</a></li></ul></td></tr><tr><td><strong>BACK-UP AS A SERVICE</strong></td><td><ol start="1"><li><a href="back-up-as-a-service/1.-hi-gio-baas">HI GIO BaaS</a></li><li><a href="back-up-as-a-service/2.-hi-gio-backup">HI GIO Backup</a></li><li><a href="back-up-as-a-service/3.-hi-gio-m365-baas">HI GIO M365 BaaS</a></li></ol></td></tr><tr><td><strong>DISASTER AS A SERVICE</strong></td><td><ul><li><a href="hi-gio-draas">HI GIO DRaaS</a></li></ul></td></tr><tr><td><strong>NETWORK</strong></td><td><ol start="1"><li><a href="network/1.-working-with-network">Working with Network</a></li><li><a href="network/2.-vpn">VPN</a></li><li><a href="network/3.-load-balancer">Load Balancer</a></li></ol></td></tr><tr><td><strong>MANAGEMENT</strong></td><td><ol start="1"><li><a href="management/1.-iam-portal">IAM Portal</a></li><li><a href="management/2.-create-a-catalog">Create a Catalog</a></li></ol></td></tr><tr><td><strong>CONTAINER</strong></td><td><ul><li><a href="https://app.gitbook.com/o/4YUb0tTfKOEjsSOUw48P/s/bvay7AR0CH8vZKgD3dSy/">HI GIO kubernetes</a></li></ul></td></tr><tr><td><strong>DATABASE</strong></td><td><ul><li>HI GIO DBaaS <em>(coming soon)</em></li></ul></td></tr></tbody></table>

### Organization

* FPT Telecom International Co., Ltd
* IIJ Global Solutions Vietnam Co., Ltd

### Points of Contact

* Help desk: <fti.support@fpt.com>
* Telephone assistance: **1900 6973**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.higiocloud.vn/hi-gio-cloud-help-center.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.