We offer a high-speed Backup & Recovery solution with VM servers in a single portal, exclusively available for HI GIO Gen.2. This is a document for how to:
How to access to Veeam Backup
Step 1: From the main menu vCD Portal, select More Data Protection with Veeam
Step 2: The Dashboard will display statistics:
Number of VMs backed up
Number of backup jobs configured
Total storage quota
Used storage size
Status of backup jobs
Average data transfer speed
Step 1: Select the tab Jobs
Step 2: Select Create
Step 3: Open the Backup Job window
Step 4: Input the backup job name in the box Job name
Step 5: Input a description of the backup job in the box Description (or keep default)
Step 1: After creating the Backup Jobs, the created backup jobs will display in the tab Jobs.
Step 2: To execute the backup job, select the backup job and select Start
Here, the customer can also select Stop to stop the backup job
Step 1: Select tab VMs
The list of VMs that have been successfully backed up and the number of restore points corresponding to each VM will be displayed here.
Step 2: Select VM needs to be restored, select Restore VM Overwrite
Overwrite: Backup data will be restored overwriting the current VM
After each successful backup, the system creates a version of the data during that backup, called a restore point.
If a customer needs to backup 1 VM daily, once a day, and store all those backups in the last 15 days, the number of restore points customers need to set is 15.
Select Next to continue.
Step 7: At the tab Virtual Machines, select Add
Step 8: Select VM need backup, select OK
Select symbol + to open the components until the list of VMs appears (VM will be at the last symbol +)
Select Next to continue.
Step 9: (Optional) Set some advanced features (can keep default)
Select Next to continue.
Step 10: Schedule a backup job
Check the box Run the job automatically, and let the system automatically backup according to the set schedule.
Specify the time to backup (every day, every month, specific days of the week, …)
Automatic retry: Option to run the backup job again if the job fails for some reason.
Wait before each attempt for: interval between retry.
Step 11: (Optional) Setting Email Notifications
Check the box Enable e-mail notifications to turn on notifications
Input e-mail address in the box Recipients
Select cases to receive notifications:
Notify on success: Receive email notification if the job is completed successfully
Notify on warning: Receive an email notification if the job is completed with a warning
Notify on error: Receive email notification if the job fails
Suppress notifications until the last retry: Receive email notification about the final job status
Step 3: Select the restore point needed to restore
Check the box Power on a machine after restoring to power on the VM after the restore is complete.
Step 4: Select History to view restore history and restore process
How to perform Backup
How to perform Restore






(Note: The more restore points, the storage usage of customers increase)









With the option of Entire recovery, you can restore an entire VM from a backup file to the latest state or to a previous point in time if the original VM fails. Entire VM restore enables full disk I/O performance.
Check your available resources.
Create a new vApp to restore the VM if you want to restore it to a new location.
Add the original VM network to the new vApp.
Choose the VM and point that needs to be restored with Entire Recovery.
Select Restore mode.
Verify status restore.
Step 2. Select tab VMs
There are 2 modes:
Mode 01- Restore to the original location: Quickly restore the selected VM to its original location with the original name and settings. This option minimizes the chance of user input error.
The restore VM will override the original VM.
The original VM will be shut down and deleted when the storage is successful.
>> Please follow step 5.1
Mode 02 - Restore to a new location or with different settings: Customize the restored VM location and change its settings. The wizard will automatically populate all controls with the original VM settings as the defaults.
This mode will increase your resources, so please check your available resource and contact HI GIO-Sales if you want to add more resources to restore the VM.
You need to create a new vApp to restore the VM.
>> Please follow step 5.2
5.1.1 Select Next
5.1.2 On Summary
Verify VM restore information → select Power on VM automatically → Finish
5.2.1 Select Next
5.2.2 On Destination
*** Specify vApp to restore the virtual machine to, and type in the restored VM's name.
Click Choose
Select vApp has been created before
Change VM name → Next
5.2.3 On Network
Keep default or choose network already added on vApp → Select Next
5.2.4 On Datastore
Keep default or choose Policy already on your resource → Select Next
5.2.5 On Summary
Verify VM restore information → select Power on VM automatically → Finish
Select tab VMs → History to check the status of VM restore
Restore VM successfully
You'll get the message like this: "Bringing up interface eth0: Device eth0 has different MAC address than expected, ignoring."
The reason for this is VM has been assigned an ethernet adapter with a different MAC address than what the source VM was using.
Resolve: Get MAC address that VM has assigned and update it to interface




With the option of Instant recovery, you can recover VM quickly. VM will mount workload images to a host directly from the backup stored on backup repositories. However, it will be limited I/O performance; you must migrate the VM to production when successfully restored.
Check your available resources.
Create a new vApp to restore the VM
*** During recovery
You can only restore and migrate each VM in turn.
*** If you want to restore and migrate many VMs at the same time
Please contact HI GIO support.
Choose the VM and point that needs to be restored with Instant Recovery.
Select Restore mode.
Verify status restore.
Migrate and Verify VM.
Step 1: From the main menu vCD Portal, select More -> Data Protection with Veeam
Step 2: Select tab VMs















Step 3: Select VM need to restore --> Instant Recovery
Step 4: On Restore Point
Select backup date want to restore --> Next
Step 5. On Restore mode
There are 2 modes:
*** Restore to the original location: Quickly restore the selected VM to its original location with the original name and settings. This option minimizes the chance of user input error.
VM restore will override the original VM.
VM original will be shut down and deleted when you successfully restore.
>> Please follow step 5.1
*** Restore to a new location or with different settings: Customize the restored VM location and change its settings. The wizard will automatically populate all controls with the original VM settings as the defaults.
This mode will increase your resources, so please check your available resources and contact HI GIO-Sales if you want to add more resources to restore the VM.
You need to create a new vApp to restore the VM.
>> Please follow step 5.2
5.1.1 Select Next
5.1.2 On Summary
Verify VM restore information → select Power on VM automatically → Finish
5.2.1 Select Next
5.2.2 On Destination
Specify vApp to restore the virtual machine to, and type in the restored VM's name.
Click Choose
Select vApp has been created before
Change VM name → Next
5.2.3 On Network
Keep default → Select Next
5.2.4 On Summary
Verify VM restore information → select Power on VM automatically → Finish
Step 6: Verify Status VM restore
Select tab VMs → History to check the status of VM restore
Back to vCD portal, VM restore had power-on
Step 7: Migrate to Production
*** After checking the data on VM restore, if it contains the data you want, you need to migrate to production to ensure I/O performance for the VM.
Back to Data Protection with Veeam → Instant Recovery
Select VM restore → Migrate to Production
On Destination → Select Choose...
Select Storage Policy → OK
Select Next
On Ready → Finish
To check the status of the migrated VM restore, select VMs → History
Select VM restore
VM restore has migrated to production
Step 8: Verify VM restore information
*** To make sure VM restore has run with the correct configuration, go back to vCD portal and check:
Hard disk (Size, IOPS, Storage Policy)
Compute (CPU, Memory)



When Instant Recovery is performed: Veeam Backup & Replication uses the Veeam vPower technology to mount a workload image to an ESXi host directly from a compressed and deduplicated backup file. DO NOT shutdown\Power Of VM to avoid data loss.
Please process step 7 & 8 to complete the recovery.

























