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2. HI GIO Backup

Overview

We offer a high-speed Backup & Recovery solution with VM servers in a single portal, exclusively available for HI GIO Gen.2. This is a document for how to:

  • How to access to Veeam Backup

Procedure

Step 1: From the main menu vCD Portal, select More Data Protection with Veeam

Step 2: The Dashboard will display statistics:

  • Number of VMs backed up

  • Number of backup jobs configured

  • Total storage quota

  • Used storage size

  • Status of backup jobs

  • Average data transfer speed

Step 1: Select the tab Jobs

Step 2: Select Create

Step 3: Open the Backup Job window

Step 4: Input the backup job name in the box Job name

Step 5: Input a description of the backup job in the box Description (or keep default)

Step 1: After creating the Backup Jobs, the created backup jobs will display in the tab Jobs.

Step 2: To execute the backup job, select the backup job and select Start

Here, the customer can also select Stop to stop the backup job

Step 1: Select tab VMs

The list of VMs that have been successfully backed up and the number of restore points corresponding to each VM will be displayed here.

Step 2: Select VM needs to be restored, select Restore VM Overwrite

  • Overwrite: Backup data will be restored overwriting the current VM

Step 6:
Select the number of
Restore points
to keep

After each successful backup, the system creates a version of the data during that backup, called a restore point.

If a customer needs to backup 1 VM daily, once a day, and store all those backups in the last 15 days, the number of restore points customers need to set is 15.

Select Next to continue.

Step 7: At the tab Virtual Machines, select Add

Step 8: Select VM need backup, select OK

Select symbol + to open the components until the list of VMs appears (VM will be at the last symbol +)

Select Next to continue.

Step 9: (Optional) Set some advanced features (can keep default)

Select Next to continue.

Step 10: Schedule a backup job

Check the box Run the job automatically, and let the system automatically backup according to the set schedule.

Specify the time to backup (every day, every month, specific days of the week, …)

  • Automatic retry: Option to run the backup job again if the job fails for some reason.

  • Wait before each attempt for: interval between retry.

Step 11: (Optional) Setting Email Notifications

Check the box Enable e-mail notifications to turn on notifications

Input e-mail address in the box Recipients

Select cases to receive notifications:

  • Notify on success: Receive email notification if the job is completed successfully

  • Notify on warning: Receive an email notification if the job is completed with a warning

  • Notify on error: Receive email notification if the job fails

  • Suppress notifications until the last retry: Receive email notification about the final job status

Keep:
Backup data will be restored as a new VM

Step 3: Select the restore point needed to restore

Check the box Power on a machine after restoring to power on the VM after the restore is complete.

Step 4: Select History to view restore history and restore process

How to create Backup Jobs
  • How to perform Backup

  • How to perform Restore

  • (Note: The more restore points, the storage usage of customers increase)

    Restore Entire VM via vCD's portal

    Overview

    With the option of Entire recovery, you can restore an entire VM from a backup file to the latest state or to a previous point in time if the original VM fails. Entire VM restore enables full disk I/O performance.

    Requirement

    • Check your available resources.

    • Create a new vApp to restore the VM if you want to restore it to a new location.

    • Add the original VM network to the new vApp.

    • Choose the VM and point that needs to be restored with Entire Recovery.

    • Select Restore mode.

    • Verify status restore.

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    2

    Step 2. Select tab VMs

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    4

    Step 4. On Restore Point

    Select backup date want to restore --> Next

    5

    Step 5. On Restore mode

    There are 2 modes:

    Mode 01- Restore to the original location: Quickly restore the selected VM to its original location with the original name and settings. This option minimizes the chance of user input error.

    • The restore VM will override the original VM.

    • The original VM will be shut down and deleted when the storage is successful.

    >> Please follow step 5.1

    Mode 02 - Restore to a new location or with different settings: Customize the restored VM location and change its settings. The wizard will automatically populate all controls with the original VM settings as the defaults.

    • This mode will increase your resources, so please check your available resource and contact HI GIO-Sales if you want to add more resources to restore the VM.

    • You need to create a new vApp to restore the VM.

    >> Please follow step 5.2

    5.1.1 Select Next

    5.1.2 On Summary

    Verify VM restore information → select Power on VM automatically → Finish

    5.2.1 Select Next

    5.2.2 On Destination

    *** Specify vApp to restore the virtual machine to, and type in the restored VM's name.

    Click Choose

    Select vApp has been created before

    Change VM name → Next

    5.2.3 On Network

    Keep default or choose network already added on vApp → Select Next

    5.2.4 On Datastore

    Keep default or choose Policy already on your resource → Select Next

    5.2.5 On Summary

    Verify VM restore information → select Power on VM automatically → Finish

    6

    Step 6. Verify Status VM restore

    Select tab VMs → History to check the status of VM restore

    Restore VM successfully

    You'll get the message like this: "Bringing up interface eth0: Device eth0 has different MAC address than expected, ignoring."

    The reason for this is VM has been assigned an ethernet adapter with a different MAC address than what the source VM was using.

    Resolve: Get MAC address that VM has assigned and update it to interface

    Get MAC address from portal
    Follow on your distribute to update MAC address

    Procedure

    Step 1. From the main menu vCD Portal, select More -> Data Protection with Veeam

    Step 3. Select VM need to restore --> Entire Recovery

    Instant Recovery

    Overview

    With the option of Instant recovery, you can recover VM quickly. VM will mount workload images to a host directly from the backup stored on backup repositories. However, it will be limited I/O performance; you must migrate the VM to production when successfully restored.

    Requirement

    • Check your available resources.

    • Create a new vApp to restore the VM

    *** During recovery

    You can only restore and migrate each VM in turn.

    *** If you want to restore and migrate many VMs at the same time

    • Please contact HI GIO support.

    • Choose the VM and point that needs to be restored with Instant Recovery.

    • Select Restore mode.

    • Verify status restore.

    • Migrate and Verify VM.

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    Step 1: From the main menu vCD Portal, select More -> Data Protection with Veeam

    2

    Step 2: Select tab VMs

    Step 5.1. Restore to the original location

    Step 5.2 Restore to a new location, or with different settings

    In a some case after restore the linux VM (RHEL, CentOS, Ubuntu..) the machine will boot up without the local network interface.

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    Step 3: Select VM need to restore --> Instant Recovery

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    Step 4: On Restore Point

    • Select backup date want to restore --> Next

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    Step 5. On Restore mode

    There are 2 modes:

    *** Restore to the original location: Quickly restore the selected VM to its original location with the original name and settings. This option minimizes the chance of user input error.

    • VM restore will override the original VM.

    • VM original will be shut down and deleted when you successfully restore.

    >> Please follow step 5.1

    *** Restore to a new location or with different settings: Customize the restored VM location and change its settings. The wizard will automatically populate all controls with the original VM settings as the defaults.

    • This mode will increase your resources, so please check your available resources and contact HI GIO-Sales if you want to add more resources to restore the VM.

    • You need to create a new vApp to restore the VM.

    >> Please follow step 5.2

    5.1.1 Select Next

    5.1.2 On Summary

    • Verify VM restore information → select Power on VM automatically → Finish

    5.2.1 Select Next

    5.2.2 On Destination

    Specify vApp to restore the virtual machine to, and type in the restored VM's name.

    • Click Choose

    • Select vApp has been created before

    • Change VM name → Next

    5.2.3 On Network

    • Keep default → Select Next

    5.2.4 On Summary

    • Verify VM restore information → select Power on VM automatically → Finish

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    Step 6: Verify Status VM restore

    • Select tab VMs → History to check the status of VM restore

    VM restore has been recovered successfully, we can back to vCD portal to check the data
    • Back to vCD portal, VM restore had power-on

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    Step 7: Migrate to Production

    *** After checking the data on VM restore, if it contains the data you want, you need to migrate to production to ensure I/O performance for the VM.

    • Back to Data Protection with Veeam → Instant Recovery

    • Select VM restore → Migrate to Production

    • On Destination → Select Choose...

    • Select Storage Policy → OK

    • Select Next

    • On Ready → Finish

    • To check the status of the migrated VM restore, select VMs → History

    • Select VM restore

    • VM restore has migrated to production

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    Step 8: Verify VM restore information

    *** To make sure VM restore has run with the correct configuration, go back to vCD portal and check:

    • Hard disk (Size, IOPS, Storage Policy)

    • Compute (CPU, Memory)

    Procedure

    Step 5.1. Restore to the original location

    Step 5.2 Restore to a new location, or with different settings

    When Instant Recovery is performed: Veeam Backup & Replication uses the Veeam vPower technology to mount a workload image to an ESXi host directly from a compressed and deduplicated backup file. DO NOT shutdown\Power Of VM to avoid data loss.

    Please process step 7 & 8 to complete the recovery.