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HI GIO User Guide EN
HI GIO User Guide EN
  • HI GIO Cloud Help Center
    • HI GIO Cloud Website
    • HI GIO Cloud Sales Portfolio
  • COMPUTE
    • 1. Working with VM
      • Create a New Virtual Machine from ISO
      • Create a Virtual Machine from a Template
      • Install VMware Tools in a Virtual Machine
      • View VM
      • Performing Power Operations on Virtual Machines
      • Editing the properties of a new VM
      • Create VM's Template
      • Force change root/administrator's password
      • Safely remove Disk in Windows OS
    • 2. Working with vAPP
      • Create a vAPP
      • Start and Stop Order of Virtual Machines in a vApp
    • 3. HI GIO Auto Scale
    • 4. HI GIO API
      • API creates VM from Template
      • API reconfigures VM's Disk
      • API reconfigures VM's Networks
      • API token login
      • API reconfigures VM's Memory
      • API reconfigures VM's CPU
      • API power on/off VM
    • 5. HI GIO KMS Service
    • 6. Encryption Management Service
  • HI GIO S3 STORAGE
    • Login to HI GIO S3 Storage Portal
    • How to get the S3 Key
    • Mount HI GIO S3 Storage into Windows
    • Bucket Management
      • How to create the new Bucket
      • Setup Public or Private ACL for Bucket
      • Versioning
      • Lifecycle Rule
      • Bucket Policy
    • Management File, Folder
      • Create the Folder
      • Upload Folder/File
      • Download Folder/Files
      • Get the link Download of Files
      • File Versioning
    • Connect S3 Services with Veeam Backup
      • Connect HI GIO S3 with Veeam Backup
    • Backup DATA from NAS to HI GIO S3 Service
      • Backup Data from Synology NAS with ClouSync
      • Backup Data from Synology NAS with Hyper Backup
    • S3 Data Encryption – SSE-C and SSE-S3
  • BACK-UP AS A SERVICE
    • 1. HI GIO BaaS
      • BaaS Support Matrix
      • Install Veeam Agent for Linux
      • Install Veeam Agent for Windows
      • Update Veeam Service Provider Console Management Agent v.7 & Backup Agent v.6
      • Create backup job on Linux OS via Veeam agent console
      • Create backup job on Windows OS via Veeam agent console
      • Create backup job for Linux via Portal
      • Create backup job for Windows via Portal
      • Restore Linux VM on HIGIO Cloud via Media file (ISO file)
      • Restore Windows VM on HI GIO Cloud via Media file (ISO file)
      • How to configure receive Alarm from BaaS
      • Workaround
        • Veeam Agent Installation for CentOS 9 Stream
        • Veeam Agent Installation for CentOS 8 Stream
        • Veeam Agent Installation for RHEL 9.2
    • 2. HI GIO Backup
      • Restore Entire VM via vCD's portal
      • Instant Recovery
    • 3. HI GIO M365 BaaS
  • HI GIO DRaaS
    • How To Install vCDA On-Premises appliance
    • How To Use vCDA On-Premises
    • Stretching layer 2 networks for HI GIO's DRaaS
      • Preparing the configure
      • Deploy NSX Autonomous Edge (on-premises site)
      • Register & configure the Networks of the NSX Autonomous Edge On-Premises
      • Create a L2 VPN server session (HI GIO site).
      • Create a L2 VPN - Client session (on-premises site)
      • (Optional) Deploy the secondary NSX Autonomous Edge in HA mode (on-premises site)
    • FAILOVER SCENARIO
      • ENVIRONMENT
      • FAILOVER
        • Step 1: Create a protection job (from on-premises site)
        • Step 2: Configure the Network Settings for On-Premises to Cloud Replications
        • Step 3P - Partial failover VMs (VM - APP1) from on-premise site to HI GIO site
        • Step 3F - Full failover vAPP1 (VM - APP1 & VM - DB1) from on-premise site to HI GIO
        • Step 4: Reverse replication of the VM from HI GIO Cloud to On-Premises
        • Step 5: Migrate the VMs back from HI GIO Cloud to On-Premises
        • Step 6: Reprotect the VMs from On-Premises to HI GIO Cloud
        • FAQs
  • NETWORK
    • 1. Working with Network
      • Working with Organization VDC Networks
      • How to create NAT rules on Edge Gateway
      • Using Edge Gateway Firewall
      • Using Distributed Firewall in a Data Center Group
    • 2. VPN
      • IPSec parameters
      • IPSec VPN
      • IPSec Remote Access VPN Clients on Windows
    • 3. Load Balancer
      • Import SSL Certificate
      • Create Pools on Load Balancing
      • Create Virtual Service (VS) on Load Balancing
      • Open Firewall Rule To Public Service To Internet
      • Monitor Traffic Analytics
      • How to Use WAF on HI GIO Portal
  • MANAGEMENT
    • 1. IAM Portal
      • Activate HI GIO - IAM account
      • HI GIO Portal – Tenant User Guide
      • Setup Password Lifetime
      • Setup Passkey
      • HI GIO's VM monitoring
      • HI GIO's Monitoring Alert - Email notification channel
      • HI GIO's Monitoring Alert - Telegram notification channel
    • 2. Create a Catalog
  • HI GIO Kubernetes
    • 1. Steps To Create Kubernetes Cluster on HI GIO Portal
    • 2. How to resize Kubernetes Cluster on HI GIO portal
    • 3. Extending disk size for nodes in Kubernetes Cluster on HI GIO Portal
    • 4. How to upgrade Kubernetes Cluster in HI GIO Portal
    • 05. Deploy demo app with persistence volume and publish app via ingress controller
    • 06. How to configure HI GIO Kunernetes cluster autoscale
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  • Welcome!
  • Purpose and Scope
  • Organization
  • Points of Contact
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HI GIO Cloud Help Center

From February 12, 2025, HI GIO Cloud powered by FPT & IIIJ has changed the user guide UI platform. The content remains unchanged and continues to be updated in the new UI.

NextCOMPUTE

Last updated 3 months ago

Welcome!

The User Manual contains all the essential information for using the HI GIO Cloud's system. Use graphics where possible in this manual. The manual format may be altered if another format is more suitable for the project.

Purpose and Scope

This manual includes a description of the system functions and capabilities, contingencies and alternate modes of operation, and step-by-step procedures for system access and use.

Search our essential information.

COMPUTE

STORAGE

BACK-UP AS A SERVICE

DISASTER AS A SERVICE

NETWORK

MANAGEMENT

CONTAINER

DATABASE

  • HI GIO DBaaS (coming soon)

Organization

  • FPT Telecom International Co., Ltd

  • IIJ Global Solutions Vietnam Co., Ltd

Points of Contact

  • Telephone assistance: 1900 6973

Help desk:

fti.support@fpt.com
Working with VM
Working with vAPP
HI GIO Auto Scale
HI GIO API
HI GIO KMS Service
Encryption Management Service
HI GIO S3 Storage
HI GIO BaaS
HI GIO Backup
HI GIO M365 BaaS
HI GIO DRaaS
Working with Network
VPN
Load Balancer
IAM Portal
Create a Catalog
HI GIO kubernetes