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FAQs

After creating the protection job\reverse job on HI GIO cloud (by provider account), you cannot see these jobs on-premises site.

Solution: Change the owner of these jobs to a tenant organization

Migrating back VMs from HI GIO cloud to on-premises made VMs warn - virtual machine disk consolidation is needed.

Solution: consolidate for VMs

The issue with the Windows server - lost trust relationship after migrating VM to HI GIO cloud or migrating back to on-premises.

Solution: Follow this guide to resolve it
Tip. You can configure the maximum computer password age using the Domain member: Maximum machine account password age policy under Computer Configuration-> Windows Settings-> Security Settings-> Local Policies-> Security Options. A computer password lifetime may last from 0 to 999 days (30 days by default);

After creating the protection job\reverse job on HI GIO cloud (by provider account), you cannot see these jobs on-premises site.

Solution: Change the owner of these jobs to a tenant organization

Migrating back VMs from HI GIO cloud to on-premises made VMs warn - virtual machine disk consolidation is needed.

Solution: consolidate for VMs

The issue with the Windows server - lost trust relationship after migrating VM to HI GIO cloud or migrating back to on-premises.

Solution: Follow this guide to resolve it
Tip. You can configure the maximum computer password age using the Domain member: Maximum machine account password age policy under Computer Configuration-> Windows Settings-> Security Settings-> Local Policies-> Security Options. A computer password lifetime may last from 0 to 999 days (30 days by default);