vApp consists of one or more virtual machines communicating over a network and using resources and services in a deployed environment. vApp can contain multiple virtual machines.
Please refer to the vAPP usage guide in the list below.
Integrating S3 with Veeam Backup allows seamless data backup and recovery in S3 buckets, ensuring data protection, compliance, and efficient cloud storage management.
Backup DATA from NAS to HI GIO S3 Service
Overview
Backing data from NAS to HI GIO S3 Service using NAS ensures secure, scalable cloud storage. Integrating NAS with HI GIO S3 allows you to automate backups, protect files, and enable quick recovery while managing data efficiently through an easy-to-use interface.
We support Synology, Qnap, and other NAS brands that can support S3-compatible.
Force change root/administrator's password
Overview
You can reset the root/administrator’s account password via Guest OS Customization in the vCD portal.
This password is used for root (Linux) or Administrator (Windows).
Procedure
1
Step 1: Log in to vCD portal > Data Centers > Virtual Machines > Guest OS Customization > EDIT.
2
Step 2: Verify guest customization is enabled and Specify password > SAVE.
3
Step 3: Power off and Power on, Force Recustomization.
How to get the S3 Key
Procedure
1
Step 1: Log in to HI GIO S3 Portal
2
Step 2: Choose the “Security” tab and get the S3 Key
3
Step 3: Enter the “Pin code” you created from the beginning ““ to get the S3 Key.
4
Step 4: Save the Key information to add the HI GIO S3
Setup Public or Private ACL for Bucket
Overview
ACL (Access Control List) is a mechanism that determines who has access to your buckets and objects (files/folders). To set up a Public ACL, right-click on the Bucket and select "Public" or select "Share Link" to set it up.
Procedure
1
Step 1: Right-click on the Bucket and choose “Public“
2
Step 2: Once you have set up Public for a Bucket, the screen will display as “Public” when accessing the link of that Bucket.
Versioning
Overview
S3 Versioning allows you to keep multiple versions of an object in the same bucket, protecting against accidental deletions and enabling easy recovery of previous file versions when needed.
Procedure
1
Step 1: Right-click to Bucket, choose “Versions” to enable file versioning for a Bucket, and view all versions of files in that Bucket.
2
Step 2: previous versions of files, ensuring data recovery and protection from accidental deletions or overwrites.
Create the Folder
Overview
Creating a folder in S3 helps organize your data. Specify a folder name during file upload or manually create a new folder to group and manage related objects efficiently.
Procedure
1
Step 1: Double-click on Bucket. Then select "New" -> “New folder”
2
Step 2: Enter the Folder name and click “Create the Folder.”
Download Folder/Files
Overview
Downloading files or folders from S3 is straightforward. Select the desired objects, and with a click, they will be transferred to your local storage securely and efficiently.
Procedure
Right-click on the Files you want to download, then choose “Download.”
1. Working with VM
Please refer to the VM usage guide in the list below.
Install VMware Tools in a Virtual Machine
VMware Tools improves the management and performance of the virtual machine by replacing generic operating system drivers with VMware drivers tuned for virtual hardware such as storage, network, and display. You install VMware Tools into the guest operating system. Although the guest operating system can run without VMware Tools, you lose important features and convenience.
1
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
2
View VM
You can view virtual machines that are standalone or part of a vApp.
You can view virtual machines in a grid view or a card view.
1
Step 1: On the Virtual Data Center
Safely remove Disk in Windows OS
Bring disk to Offline in Windows OS.
Confirm that the disk’s status = is offline in Windows OS and provide disk information to the support team (they will support the infrastructure side).
Validate again on Windows OS.
1
Start and Stop Order of Virtual Machines in a vApp
You can configure virtual machines' start and stop orders within your vApp. Configure the start and stop order if you have applications installed in the virtual machines that must start and stop in a particular order.
These settings are helpful if you need to start and stop your virtual machines in a particular order.
1
4. HI GIO API
This guide is designed to help developers and technical users integrate and interact with the HI GIO Cloud services through our powerful API.
This manual provides detailed information on authenticating, making API calls, and handling responses effectively. It also covers best practices, code examples, and troubleshooting tips to ensure a smooth integration process.
Please refer to the VM usage guide in the list below.
API token login
In this manual, you will find detailed information on preparing information, creating a Token on the vCD portal, and creating a Bearer token.
1
* Login IAM portal -> vCD portal: collect the information
{{vcd_url}}
API power on/off VM
In this manual, you will find detailed information on how to prepare information, get VM status, and change status VM.
1
Step 1: Prepare information
Login IAM portal -> vCD portal: collect the information
{{vcd_url}}
5. HI GIO KMS Service
HI GIO KMS is powered by the HashiCorp Vault solution, which is fully managed by HI GIO teams. Thus, the customer can focus on key management itself.
HI GIO KMS has two kinds of deployment models.
Internet mode
Private mode (Only can access from customer’s HI GIO VPC system)
HI GIO S3 STORAGE
This short manual guide is designed to help HI GIO users navigate the features and functionalities of our cloud storage service. Whether you need to store large files, collaborate with team members, or ensure data redundancy, HI GIO Cloud S3 Storage provides a seamless experience tailored to your needs.
Bucket Management
The Bucket Management page displays information about your Buckets, including name, size, public and private modes, and operations of that Bucket.
Rules Bucket names must follow domain name constraints.
Bucket names must be unique.
Lifecycle Rule
Lifecycle rules for files/folders (Objects) must be clearly defined according to usage needs.
For example:
You need to upload a large amount of data and want these files to only exist for 90 days.
Enable versioning for the Bucket, but because the number of file versions is large, it takes up much storage space.
Bucket Policy
An HI GIO S3 Bucket Policy is a JSON-based resource policy that manages access permissions to S3 buckets. It specifies who can access the bucket, the actions allowed, and the conditions for access.
You can prefer the example S3 bucket policy in “.”
1
Step 1: Right-click on the Bucket and select 'Bucket Policy.' Customize the Bucket Policy by Amazon S3 standards. For additional examples and further guidance, refer to the official documentation.
2
Get the link Download of Files
To download files from HI GIO S3, generate a pre-signed URL. This link provides temporary access, allowing users to download files securely without HI GIO S3 credentials.
1
Step 1: Right-click on the File you need to get a link and choose “Public Sharing.”
2
Step 2: In HI GIO S3, you can set the sharing mode of your objects to either
Backup Data from Synology NAS with ClouSync
Backing data from Synology NAS to HI GIO S3 using CloudSync ensures secure, automated synchronization between your local NAS and S3 cloud storage. It enables continuous data protection, easy file recovery, and efficient storage management.
1
Step1: Connect to your NAS via Web Browser and install CloudSync
2
Step 2: Access the “Package Center”
Backup Data from Synology NAS with Hyper Backup
Backing data from NAS to S3 with Hyper Backup provides secure, scheduled backups, versioning, and data compression. It ensures efficient storage use, easy restoration, and long-term data protection in the cloud.
1
Step 1: Install Hyper Backup on NAS via Package Center
2
Step 2: After Install and Open, Create the “DATA Backup Task”
Create backup job on Linux OS via Veeam agent console
This is a document on how to Create a backup job on Linux.
1
Step 1: Start Veeam Backup Agent
Using this command “veeam” to start service Veeam
2
Bucket names cannot be formatted as IP addresses
Bucket names can be 3 to 63 characters long.
Bucket names cannot contain uppercase characters or underscores.
Bucket names must start with a lowercase letter or number.
Bucket names must be a series of one or more labels.
The following example bucket names are valid and follow the recommended naming guidelines for general-purpose buckets:
docexamplebucket1
log-delivery-march-2020
my-hosted-content
The following example bucket names are valid but are not recommended for uses other than static website hosting:
A Virtual Machine (VM) is a software computer that, like a physical computer, runs an operating system and applications. The virtual machine consists of a set of specification and configuration files and is backed by the physical resources of a host. Every virtual machine has devices that provide the same functionality as physical hardware but are more portable, secure, and easier to manage.
Partial failover is necessary when your DC (on-premises site) is still up and running but only one (or a subset) of your servers, applications, or virtual machines (VMs) is experiencing problems.
In this scenario, a complete site failover is unnecessary. Partial failover allows you to run the corrupted systems at the DR site (HI GIO cloud) while the rest of your functional systems keep running on your DC site (on-premises site).
Full Failover
Disaster scenarios almost always strike unexpectedly. In a disaster event, it is critical to restore the infrastructure of your business as soon as possible before any significant damage is done.
Failover and failback can help ensure that your business continues functioning properly, even if the DC site is affected by a disaster.
TIP: All VM templates provided by HI GIO have VMware tools updated to be the best compatible.
Procedure
dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select
Virtual Machines
.
2
Step 2: You can select grid view or card view by selecting:
To view the virtual machines in a grid view, click
To view the virtual machines in a card view, click
The list of virtual machines is displayed in a grid view or as a list of card views.
3
Step 2.1: From the grid view, click the three vertical dots on the left of a virtual machine to display the actions you can take for the selected virtual machine.
4
Step 2.2: To access the console for the guest operating system of the virtual machine, click on VM Console.
5
Step 2.3: To view and edit the details for a virtual machine, click the VM’s name.
6
Step 2.4: From the grid view, click the three vertical dots on the left of a virtual machine to display the actions you can take for the selected virtual machine.
7
Step 2.5: To access the console for the guest operating system of the virtual machine, click on VM Console.
8
Step 2.6: To view and edit the details for a virtual machine, click the VM’s name.
View VM in Card view:
9
Step 3.1 : From the card view, click the Action to display your actions for the selected virtual machine.
10
Step 3.2: To access the console for the guest operating system of the virtual machine, click on VM Console.
11
Step 3.3: To view and edit the details for a virtual machine, click Details.
Overview
Procedure
Step 1: Log on to Windows and open Disk Management.
Right-click on the Windows menu > Run.
2
Step 2: On Disk Management:
Right-click the disk name > Offline
3
Step 3: Validate disk status:
Disk status = Offline, and it will disappear on the volume table.
Please provide disk information:
Disk size:
Disk ID (follow as below):
*** Check Disk ID via Disk Management:
Right-click the disk name > Properties
Once the support team has completed the infrastructure side.
Please log on to Windows OS and confirm that the disk has been removed. No disk offline status is shown on Disk Management.
Overview
Procedure
Step 1:
On the
Virtual Data Cnter
dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select
vApps
.
2
Step 2: In the vApps page, select card view.
3
Step 3: On the vApp card, click Details.
4
Step 4: Click the Start and Stop Order tab and click Edit.
5
Step 5: Edit each virtual machine's start and stop order properties and click OK.
Start Order:Enter the order (0, 1, 2, 3 ...) where you want the virtual machine to start.
Start Action:Select Power On (default) or None.
Start Wait:The start wait time is the time (in seconds) you want to wait before VMware Cloud Director starts the next machine in the sequence.
Stop Action:Select Power Off; the VM powers off without performing shutdown. Otherwise, select Shut Down (required VMware tool installed), which ensures stability upon shutting down.
Stop Wait:The stop wait time is the time (in seconds) you want to wait before VMware Cloud Director shuts down the next virtual machine in the sequence.
So we can power off the vApp. It will automatically start the VMs based on the startup order (The reverse order is used to power them off).
HashiCorp Vault is an identity-based secrets and encryption management system. A secret is anything you want to control access to tightly, such as API encryption keys, passwords, and certificates. Vault provides encryption services that are gated by authentication and authorization methods. Access to secrets and other sensitive data can be securely stored and managed, tightly controlled (restricted), and auditable using Vault's UI, CLI, or HTTP API.
HI GIO S3 Storage - An unlimited Backup Storage solution for businesses
A comprehensive solution built on the Object Storage platform flexibly connected via the S3 protocol. Meets security standards with fast data access, cost optimization, and high availability from many environments. This solution suits Data Lake, Cloud-native Application Data, Data Archiving, Backup and Recovery.
Multipart files are not fully uploaded, and parts of the files are still on the system, leading to a waste of storage space.
Managing Lifecycle rules will help you solve the above problems. In a Bucket, you can create multiple Lifecycle rules to apply only to folders or all files and folders, depending on your needs.
1
Step 1: Right-click into Bucket and choose Lifecycle rules
2
Step 2: Click on “New Rule” to create the Rules
3
Step 3: Set up the rules you want to apply to your bucket and set the days you need to apply. After choosing the Rules, click “Add New Rule”.
Permanently delete file: It will remove all versions of the object from the bucket, including any archived versions, making it unrecoverable once deleted.
Permanently deleting previous versions: It will remove older file versions from the bucket, ensuring they cannot be recovered while the current version remains intact.
4
Step 4: Click “Save” to apply the Rule to Bucket.
Overview
Procedure
Step 2: You can modify the Bucket Policy as needed in this popup. Once you have made the necessary changes, click "Update Policy" to apply the updates.
Private Mode: All HI GIO S3 buckets and objects are private by default. Only the bucket owner has access, ensuring data security.
Get link download option: This URL grants temporary access to the private file, enabling users to download it without needing HI GIO S3 credentials in 60 minutes.
Public Mode: If you want to share objects publicly, you can configure the bucket or object permissions to allow public access. This enables anyone with the link to view or download the files. Using this mode cautiously is essential to prevent unauthorized access to sensitive data.
Overview
Procedure
and then install
“CloudSync”
3
Step 3: Setup and configure Cloud Sync connect to HI GIO S3 Storage
4
Step 4: Fill in the information from HI GIO S3 Portal
S3 Server: Choose Custom Server URL
Server Address, Access Key, Secret Key get it in “HERE”
5
Step 5: Setup Backup type
We have 3 ways to take Backup to HI GIO S3 Storage
2-way sync (Upload/Download): Bidirectional
1-way sync (Upload only): Upload local Change only
1-way sync (Download only): Download Remote change only
6
Step 6: Scheduling the Backup time
Depending on the business backup plan, you can choose 2-way synchronization or 1-way synchronization (Upload Only) or 1-way synchronization (Download Only)
To expand the storage space for the NAS device, we recommend you use the synchronization type (Upload Only). When deleting data on the NAS, the data on the Cloud will remain.
Overview
Procedure
on Hyper Backup
3
Step 3: Choose “S3 Storage”
4
Step 4: Fill in the information from HI GIO S3 Portal
S3 Server: Choose Custom Server URL
Server Address, Access Key, Secret Key get it in “HERE”
5
Step 5: Choose Folder that needs to be backup then click Next
6
Step 6: Choose the application on NAS needs to Backup
7
Step 7: Pick the time for Run Backup Task
8
Step 8: Complete setup Backup Task
Overview
Procedure
Step 2: Create a Back Job
Press “c” and input Job name
Choose Veeam Cloud Connect Repository
Enter the address of BaaS Cloud Gateway Address:
HCM: backup-hcmc.higio.net
HN: backup-hni.higio.net
Accept the certificate details.
Enter Username and Password
Check the capacity of BaaS Storage.
Advanced configuration.
Schedule Backup.
Check the settings.
Run the Backup Job.
Overview
Procedure
COMPUTE
Introduction
This technical manual provides a comprehensive guide to understanding and handling COMPUTE. It includes detailed descriptions, step-by-step instructions, and necessary resources for effective utilization. Please follow the procedures and recommendations outlined in this manual to ensure the smooth functioning of IT infrastructure.
Overview
HI GIO CLOUD is the first full-scale public cloud service in Vietnam and the unique product of a powerful collaboration between two leading technology companies, FPT Telecom and Internet Initiative Japan (IIJ). This platform offers high-performance computing resources, enabling businesses to seamlessly deploy, manage, and scale applications.
GET https://{{vcd_url}}/api/vApp/{{vm-uuid}}/virtualHardwareSection/memory
Authorization: {{Bearer Token}}
Headers:
3
Step 3: Reconfig VM’s memory
PUT https://{{vcd_url}}/api/vApp/{{vm-uuid}}/virtualHardwareSection/memory
Authorization: {{Bearer Token }}
4
Get VM’s memory information
GET https://{{vcd_url}}/api/vApp/{{vm-uuid}}/virtualHardwareSection/memory
Check on vCD portal
Login IAM -> vCD portal-> select VM-> Compute
S3 Data Encryption – SSE-C and SSE-S3
Overview
With the increasing security threats and stricter legal requirements, it is essential to consistently implement strong measures to secure data transit. This includes data not only in transit but also at rest.
Protecting data stored on physical devices or in the cloud is crucial to any organization's IT security strategy. In this context, there are two main approaches to encrypting this data: client-side encryption (CSE) and server-side encryption (SSE).
Using server-side encryption (SSE) with customer-provided encryption keys (SSE-C - Server-Side Encryption with Customer Keys) allows you to specify your encryption keys.
When you download an object, HI GIO S3 Storage uses the encryption key provided by the customer to apply AES-256 encryption to the data.
While checking an Object, the client must provide the same encryption key as part of its request. Firstly, HI GIO S3 will check that the client’s encryption key matches, then decrypt the Object before returning the data to you.
When using SSE-C, you must provide encryption key information using the following request headers:
Name
Description
File Versioning
Overview
HI GIO S3 file versioning allows you to keep multiple versions of an object, protecting against accidental deletions and enabling easy recovery of previous file states.
Procedure
1
Step 1: Right-click on the file and choose “Version“ to check the file versioning
2
Step 2: Choose the “Version” you want to download
Create a New Virtual Machine from ISO
As well as deploying pre-built VMs from a template, you can build your VMs from scratch, as you would do on a physical machine, using an ISO image instead of a physical CD or DVD.
1
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
2
Create a Virtual Machine from a Template
To simplify creating a virtual machine (VM), you can use a pre-built VM template from a catalog.
1
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
2
Step 2:
Performing Power Operations on Virtual Machines
You can perform power operations on virtual machines, such as powering on or off a virtual machine, suspending or resetting a virtual machine, or shutting down the guest operating system of a virtual machine.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Click card view
Step 3: On the card of the virtual machine that you want to start, click ACTIONS > Power > Power On.
Editing the properties of a new VM
You can edit the properties of a virtual machine, including the virtual machine name and description, hardware and network settings, guest OS settings, and so on.
You can review and change a virtual machine's name, description, and other general properties.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore and from the left panel, select Virtual Machines.
Step 2: Click card view
API reconfigures VM's CPU
In this manual, you will find detailed information on how to prepare information, get the VM’s CPU information, and Reconfigure the VM’s CPU.
1
Login IAM portal -> vCD portal: collect the information
{{vcd_url}}
Mount HI GIO S3 Storage into Windows
Mounting a bucket to a local drive enables the creation of a virtual drive directly on the computer, allowing users to manage their cloud storage data seamlessly without needing additional tools or portal access.
1
Step 1: Download the RClone tool at this and extract the file after download
2
Step 2: Run the RClone tool by Windows PowerShell
Connect HI GIO S3 with Veeam Backup
Integrating S3 with Veeam Backup allows seamless data backup and recovery in S3 buckets, ensuring data protection, compliance, and efficient cloud storage management.
1
Step 1: Log in to HI GIO S3 Portal & Choose the “Security” tab and get the S3 Key
2
Step 2: Enter “Pin code
1. HI GIO BaaS
1
Step 1: Check and prepare your machine to match the requirements from :
2
Step 2: Open firewall outbound to Cloud Gateway IP with ports 6180 and 53:
3
Install Veeam Agent for Windows
This is a document on how to install Veeam Agent for Windows.
1
Step 1: Download Veeam Service Provider Console Management Agent
Login to the Web UI with the customer user
Login to HI GIO S3 Storage Portal
Refer to this to learn how to activate your account via Email. After successfully activating your account, you can log in to the HI GIO S3 Portal.
1
Step 1: Access the link and fill in your tenant (organization) information as we provide
2
How to prepare and setup Veeam Recovery Media for Linux
This is a document on how to prepare and setup Veeam Recovery Media for Linux
For this Veeam Recovery Media we don’t need to make the ISO by ourselves because Veeam already public this ISO from theirs’s repository. Just download and use it.
1
Step 1: Access to this link:
Choose the correct architectures
HI GIO DRaaS
This short manual guide is intended to assist HI GIO users in understanding the features and benefits of our DRaaS offering. In this guide, you will find step-by-step instructions for setting up your disaster recovery environment, best practices for maintaining your recovery plans, and tips for testing and optimizing your DRaaS strategy.
Create a L2 VPN server session (HI GIO site).
By using the management interface in the HI GIO cloud site, organization administrators create the server side of the L2 VPN session, enabling the L2 stretch of one or more networks across the on-premises site.
1
Step 1: Log in to HI GIO Portal
Select Network > Edge Gateways > VPC name
2
FAILOVER
Stretching layer 2 networks for HI GIO's DRaaS
During on-premises to the cloud migrations, stretch the on-premises networks across the HI GIO cloud site to allow network connectivity between already migrated and not yet migrated virtual machines in the same network segment.
Layer 2 VPN (L2 VPN) stretches the L2 networks across the sites.
Prerequisites:
Procedure: To complete the L2 stretch, we follow the steps:
Step 2: Configure the Network Settings for On-Premises to Cloud Replications
Before running the replicated VM's Recovery, we must configure a Failover Network on APP1.
HI GIO uses a layered networking architecture with four categories of networks to provide a highly flexible and secure network infrastructure in a multipurpose cloud environment. The categories are external networks, organization virtual data center (VDC) networks, data center group networks, and vApp networks. Most types of networks require additional infrastructure objects, such as edge gateways and network pools.
Client-side encryption (CSE)
Allows customers to encrypt their data on their devices before sending it to the Fstorage server for storage. This ensures that the data remains encrypted throughout its entire lifecycle, providing a high level of security because the customer manages the encryption keys, which are never shared with Fstorage or any third parties. This approach requires customers to manage their keys carefully, but it is an ideal solution for those needing complete data security control.
Server-side encryption (SSE)
Provides an alternative solution where data is encrypted when it reaches the Fstorage server. This is Fstorage’s responsibility, significantly reducing the security management burden on customers. There are two methods of server-side encryption:
SSE-C - Server-Side Encryption with Customer Keys: Customers can provide and manage their own encryption keys, giving them full control over data security. This option is particularly suitable for organizations with specific compliance and data security needs, as it allows exclusive management of encryption keys.
SSE-S3 - Server-Side Encryption with HI GIO S3 Cloud-Managed Keys (in development): This simplifies the encryption process by using keys managed by Fstorage. This method is ideal for customers who want a robust encryption solution without the complexities of key management. It integrates the use of KMS (Key Management Service).
HI GIO S3 Storage does not store your keys. If the key is lost, all data will be lost, and there is no way to recover it.
--sse-customer-algorithm
Use this header to specify the encryption algorithm. The header value must be AES256.
--sse-customer-key
Use this header to provide a 256-bit, base64-encoded encryption key for HI GIO S3 to encrypt and decrypt data
--sse-customer-key-md5
(Optional)
Use this header to provide a base64-encoded 128-bit MD5 digest of the encryption key per RFC 1321. S3 uses this header to check the integrity of the message to ensure that the encryption key was transmitted without error.
Confirm that the disk’s status = offline in Windows OS and provide disk information to the support team (they will support on the infrastructure side).
After xx days you set, S3 will delete all files created 60 days ago. It does not take into account the frequency of usage for these files.
You must enable versioning for the file Bucket to save file versions.
Find line “<rasd:VirtualQuantity>2048</rasd:VirtualQuantity>” and edit the value, it’s the VM’s memory (MB).Please note that Value must be a multiple of 4 MB
Step 2: Select Card View\Grid View to view the virtual machines
3
Step 3: Click New VM.
4
Step 4: In the New VM dialog box, enter a Name, Computer Name, and Description for your VM.
Attention:
Name is a name to identify the VM, Computer Name is the host name of the VM.
The
5
Step 5: Type: Select New
6
Step 6: Select the Power on check-box. If you want the VM to power on right after its creation
7
Step 7: Operating System: Select an OS family, Operating System, and Boot image.
8
Step 8: Compute: Enter Virtual CPUs, Core per socket, and Memory.
9
Step 9: Storage: Select Storage Policy & Size of disk.
Add more disk for VM if needed.
10
Step 10: Networking:
Network: Select the Organization VDC Networks that you want to use for VM
Network adapter Type: Select VMXNET3
IP mode: SelectDHCP\Static – IP Pool or Static – Manual
We need active DHCP (via Network\Gateway or relay DHCP server) or create 01 IP Pool in Organization VCD Networks If we use DHCP or Static-IP Pool mode.
11
Step 11: Click OK to save the virtual machine's settings and start the creation process.
Once the virtual machine is created, it is a VM without OS. We must Insert Media (ISO) into the VM and install OS.
12
Step 12: Click the three vertical dots > Media > Insert Media
13
Step 13: Select the ISO image you want to mount from a catalog in the Insert CD dialog box, then click Insert.
14
Step 14: Click the three vertical dots >> Power >> Power On
15
Step 15: Open VM Console to install guest OS for VM
VM has boot from ISO file and start the installation.
Overview
Procedure
Select
Card View\Grid View
to view the virtual machines
3
Step 3: Click New VM.
4
Step 4: In the New VM dialog box, enter a Name, Computer Name, and Description for your VM.
Attention:
Name is a name to identify the VM, Computer Name is the host name of the VM.
The
5
Step 5: From the Type radio buttons, select From Template.
6
Step 6: Select the Power on check-box. If you want the VM to power on right after its creation,
7
Step 7: In the Templates section, select the template you want to use for your VM, depending on your requirement (OS type and VM size).
8
Step 8: Select Storage Policy
9
Step 9: Select Network, Network adapter Type, IP mode for VM
Attention: If using the Linux template, you can change the default password or SSH public key (optional)
10
Step 10: Click OK to save the virtual machine's settings and start the creation process.
Attention:
After the creation is completed using a Windows template, you will see this screen in the first boot.
Remember: DO NOT TOUCH onanything. Let it be completed by itself.
Attention:
Just wait for it to restart (about 3 minutes) to apply your specific configuration (IP, hostname,…).
When you see the Login screen, you can get control from now.
Overview
Procedure
A powered-on virtual machine displays a Powered-on status in green.
The Shut Down Guest OS for VM action shuts down the guest operating system and powers off the virtual machine. VMware Tools must be installed and running on the VM.
Powering off a virtual machine is the equivalent of powering off a physical machine.
Resetting a virtual machine clears the state (memory, cache, and so on), but the virtual machine continues to run. Resetting a virtual machine is the equivalent of pushing the reset button of a physical machine. It initiates a hard reset of the operating system without changing the virtual machine's power state.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Click card view
Step 3: In the card of the virtual machine that you want to power off, click ACTIONS > Power > Power Off\Shut Down Guest OS\Reset
Suspending a virtual machine preserves its current state by writing the memory (RAM) to disk.
The suspend and resume feature is useful when you want to save your virtual machine's current state (RAM) and continue work later from the same state.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Click card view
Step 3: In the card of the virtual machine that you want to start, click ACTIONS > Power > Suspend.
The virtual machine is suspended, but its state is preserved.
Attention:From the VM Suspended state, just power on if you need the VM to run with the current memory.
If a virtual machine is in a suspendedstate and you no longer need to resume the use of the machine, you can discard the suspended state. Discarding the suspended state removes the saved memory and returns the machine to a powered-off state.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Click card view
Step 3: In the card of the virtual machine that you want to start, click ACTIONS > Power >Discard the suspended state.
The state is discarded, and the virtual machine is powered off.
Overview
Procedure
Step 3: In the virtual machine card you want to edit, click Details.
Step 4: Under General expands by default > Edit to list of properties
Step 5: Click Save once you complete making your changes.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Click card view
Step 3: In the card of the virtual machine that you want to edit, click Details.
Step 4: To view the available removable media, such as attached CD/DVD and floppy drives, under Hardware, select the Removable Media tab.
Step 5: To edit the hard disk settings or add hard disks, select Hard Disks and click Edit. Click Save once done
Step 6: To edit the computing settings, select Compute > Edit the relevant section.
VMware has set a maximum value for hot-add memory. By default, this value is 16 times the memory assigned to the virtual machine. ()
If you are running WM with Linux OS having less than 3GB RAM, you can change the memory to only 3GB RAM in total if you need more. You must power off the VM, increase memory to, for example, 4 GB RAM, and power it on again. ().
Step 7: To edit the NICs settings or add NICs, click NICs > Edit. Save once Done.
Overview
Procedure
{{vm-uuid}}: select VM -> take a look vm uuid on url
Manage backup (After installation is completed, you can manage the backup job and machine via the BaaS portal or via the Veeam agent console).
Create a backup job:
Via agent console:
Via portal:
Restore process: Restore the machine after disaster, system error, or with Veeam media:
Please refer to the HI GIO BaaS guide in the list below.
Overview
Online backup service, also known as cloud backup or backup as a service (BaaS), is a method of offsite data storage in which a service vendor regularly backs up files, folders, or the entire contents of a hard drive to a remote secure cloud-based data repository over a network connection.
Portal:
HCM site:
HN site:
Cloud Gateway:
HCM site: (IP address 118.68.171.248 and 118.68.171.233)
HN site: (IP address 1.55.215.248 and 1.55.215.250)
Copy the agent installation file to the machine where you want to install the agent.
Make sure that you have permission to execute the installation file.
Install the Management Agent:
Wait for the connection to be connected:
3
Step 3: Install Veeam Backup Agent Windows
Login to the Web UI > Managed Computers > Discovered Computers
Choose the Windows Server > Install Backup Agent
In the Use guest OS credentials form section, select an account that will be used to upload setup files to client computers and start installation.
The account must have local privilege permissions on computers where you want to install Veeam backup agents.
Select the Account specified in the discovery rule or the management agent settings if you want to install the same account that you specified for the discovery of client computers, either in the master agent configuration or in the discovery rule settings.
Select The following user account if you want to specify an account different from the one you used for discovery. You can select an account from the list or click Create New to specify credentials for a new account.
4
Step 4: Check the result via portal and OS:
Overview
Procedure - Install Veeam Agent for Windows
Step 2: Log in to the account provided by email
3
Step 3: Click on the top-right to access the S3 Portal
4
Step 4: After logging in to the S3 Portal, you will be asked to create a new PIN to use the S3 service.
This PIN Code is used for security authentication when you operate to view the S3 Key (Access key, Secret key) or Delete the Bucket.
We provide HI GIO DRaaS for all enterprises who need to initiate secure data replication to another region, such as on-premises to HI GIO Cloud, HI GIO Cloud Ho Chi Minh to HI GIO Cloud Hanoi, or vice versa by setting up HI GIO DRaaS on their resource servers. Furthermore, the RPO has a minimum value of 5 minutes, which suits their critical system.
Step 3: In the Recovery settings window > click the Nics tab > vAPP1
4
Step 4: Assign a network that fits with HI GIO's network > APPLY
Overview
Procedure
HI GIO Cloud Help Center
From February 12, 2025, HI GIO Cloud powered by FPT & IIIJ has changed the user guide UI platform. The content remains unchanged and continues to be updated in the new UI.
Welcome!
The User Manual contains all the essential information for using the HI GIO Cloud's system. Use graphics where possible in this manual. The manual format may be altered if another format is more suitable for the project.
Purpose and Scope
This manual includes a description of the system functions and capabilities, contingencies and alternate modes of operation, and step-by-step procedures for system access and use.
Search our essential information.
COMPUTE
FPT Telecom International Co., Ltd
IIJ Global Solutions Vietnam Co., Ltd
Help desk:
Telephone assistance: 1900 6973
Create VM's Template
Overview
HI GIO provides virtual machine (VM) template sizes and operating systems.
The HI GIO template is a good place to start when you first deploy VMs into the HI GIO. However, you may want to create a template containing specific applications that you can use to deploy VMs quickly.
Assume your VM has already installed OS and VMware tools and is preconfigured.
Procedure
Prerequisites: VMware Tools must be installed & VM is powered off.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Click card view
Step 3: On the card of the virtual machine that you want to start, click DETAILS.
Step 4: To enable\disable Hot-add for CPU\Memory, Click Compute > Edit (CPU section or Memory section)
Step 5: Enable toggle and click Save
VMware has set a maximum value for hot-add memory. By default, this value is 16 times the memory assigned to the virtual machine. ()
If you are running WM with Linux OS having less than 3GB RAM, you can change the memory to only 3GB RAM in total if you need more. You must power off the VM, increase memory to, for example, 4 GB RAM, and power it on again. ().
Step 6: To customize Guest OS, Click Guest OS Customization > EDIT
TIP: Guest OS Customization will help you prepare the logon, change the password, \ Join the Domain (just for Windows) in the first boot after deploying.
Step 7: On Edit Guest Properties
Depends on the guest OS – Linux or Windows. The view of this page has some differences:
The Enable guest customization check box is selected.
Change the SID option (for Windows OS)
Select Allow local administrator password
Step 8: Click Save
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Click card view
Step 3: On the card of the virtual machine that you want to start, click ACTIONS.
Step 4: Click Create Template
On the Add to Catalog page
3. HI GIO Auto Scale
Overview
This document guides using the Auto Scale function on HI GIO CLOUD.
Procedure
The network has IP addresses on a static IP Pool (used for applications without HI GIO Load Balancing).
Load Balancer Pool and Virtual Service (used for applications with HI GIO Load Balancing).
The vApp template of the VM needs to be scaled.
Step 1: Log in to HI GIO Portal > Applications > Scale Groups > NEW SCALE GROUP
Step 2: In the General Settings:
Pick an owner of the Scale Group.
Pick an Organisation VDC.
API reconfigures VM's Networks
Overview
In this manual, you will find detailed information on how to prepare information, get VM’s network information, and reconfigure VM’s networks.
Procedure
1
Step 1: Prepare Information
Login IAM portal -> vCD portal: collect the information
{{vcd_url}}
{{vm-uuid}}: select VM -> take a look vm uuid on url
{{network_name}}: Select Networking -> Networks -> Copy the Network name
{{Bearer Token}}: Please follow the “API token login” document
2
Step 2: Get VM’s network information
GET https://{{vcd_url}}/api/vApp/{{vm-uuid}}/virtualHardwareSection/networkCards
Authorization: {{Bearer Token}}
3
PUT https//{{vcd_url}}/api/vApp/{{vm-uuid}}/virtualHardwareSection/networkCards
Authorization: {{Bearer Token }}
Headers:
4
Get VM’s network information.
GET https://{{vcd_url}}/api/vApp/{{vm-uuid}}/virtualHardwareSection/networkCards
Check on the vCD portal
Login IAM -> vCD portal-> select VM-> NICs
Create backup job for Windows via Portal
Overview
This is a document on creating a backup job for Windows on Portal.
You can choose the job already created from the Service Prover template, or you can create a new one by choosing Create New.
Input the Name, Description (Optional) then click Next.
6. Encryption Management Service
Overview
VMware Cloud Director Encryption Management is a solution that grants in-transit encryption for disk I/O and vMotion for a customer's Virtual Machine using vTPM and VM Encryption technology.
Please refer to the Encryption Management service usage guide below.
Procedure
1
Step 1: Customer login to Portal vCD
2
3
Step 3: Choose the VM you want to encrypt. Note: this VM must be powered off before encryption
4
VM -> General -> EDIT
Wait for this VM encryption process to complete (It will take time depending on the size of the VM's hard drive)
Step 2: After completed installed the Backup Agent go to Start > Veeam folder > Choose Create Recovery Media.
3
Step 3: From Create Recovery Media windows you can choose what you want to include to media from current OS, after done click Next.
For detail:
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Step 4: Specify Path to for the ISO file choose Browse to choose the correct path you want, you also can set credential for ISO too by enabling This share requires access credentials. After done click Next.
5
Step 5: Review again the config of Recovery Media you have configured. If all correct click Create.
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Step 6: Wait for the creation completed, after that click Finish.
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Step 7: Validate the ISO file that already choose the path from Step 4.
The Veeam Recovery Media for Windows preparation is completed.
BACK-UP AS A SERVICE
Introduction
This short manual guide is designed to help HI GIO users understand the features and benefits of our Backup as a Service and provide step-by-step instructions for setting up and managing your backups. Whether a small business or a large enterprise, our BaaS solution is tailored to meet your unique needs, ensuring your data is protected against loss, corruption, or unforeseen disasters.
Overview
We provide BaaS for all enterprises who need to protect their data in cloud environments, on-premises virtualization environments, and physical servers with a comprehensive backup solution. This solution can back up multiple platforms such as Centos, RedHat, Ubuntu, Windows, etc.
Guidelines
We offer a user-friendly & cost-effective online Data Backup & Recovery solution ensuring safeguarding files, folders, etc.
Utilizing Veeam Portal
Applying on Gen.1, Gen.2 and on-premises environment
Tailoring a secure & efficient storage, disaster recovery, and backup service to business need
Register & configure the Networks of the NSX Autonomous Edge On-Premises
Overview
Once the NSX Autonomous Edge appliance is deployed in the on-premises site, the On-Premises to Cloud Director Replication Appliance starts managing the NSX Autonomous Edge after you register it on-premises.
To complete the L2 stretch configuration entirely by using the management interface of the On-Premises to Cloud Director Replication Appliance, after deploying the NSX Autonomous Edge in the on-premises site, you register it by using the On-Premises to Cloud Director Replication Appliance.
Procedure
1
Step 1: Log in to the management interface of the VMware Cloud Director Availability On-premises Appliance.
Step 2: In the left pane, under the System section click L2 Stretch.
3
Step 3: On the NSX Autonomous edges page, click New.
4
Step 4: Register a New NSX Autonomous Edge window, register the new NSX Autonomous Edge with the On-Premises to Cloud Director Replication Appliance.
Enter a friendly name for the new NSX Autonomous Edge in the Name text box.
From the vCenter Server drop-down menu, select the vCenter Server instance hosting the NSX Autonomous Edge virtual machine.
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Step 5: On the NSX Autonomous edges page, select deployed NSX Autonomous Edge instance & Click EDIT NETWORK
Select the network adapters of the NSX Autonomous Edge > click Apply.
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Step 6: On the NSX Autonomous edges page, select deployed NSX Autonomous Edge instance > Click Configure the uplink port.
Enter the settings for the external network port > click Apply.
Create a L2 VPN - Client session (on-premises site)
Overview
After configuring the networks of the NSX Autonomous Edge, by using On-Premises to Cloud Director Replication Appliance create the client side of the L2 VPN session, stretching one or more networks across the cloud site.
Procedure
1
Step 1: Log in to the management interface of the VMware Cloud Director Availability On-premises Appliance.
The Veeam repository for Linux can be found at . On this page select "veeam-release-el9-1.0.8-1.x86_64.rpm", “blksnap-6.0.3.1221-1.noarch.rpm”, “veeam-6.0.3.1221-1.el9.x86_64.rpm“.
Step 2: Install Veeam and dependencies:
This will download an RPM file. You will likely be unable to download this directly from this page to your Linux machine, as your server will likely not have a GUI or web browser. To get around this, it is best to download the RPM to your workstation and then use WinSCP or MobaXterm to copy the RPM file to your server via SSH.
Step 5: Migrate the VMs back from HI GIO Cloud to On-Premises
Overview
Since the VM is successfully replicated from Cloud to On-Prem, we will migrate the VM APP1, DB1 from HI GIO Cloud back to On-Prem.
Procedure
1
Step 1: Log on to the HI GIO portal.
2
Step 2: Expand More > Click on Availability ()
3
Step 3: Click on Outgoing Replications > Check the checkbox for vAPP1 > Expand ALL ACTIONS > Click on Migrate
4
Step 4: Configure Migrate Settings. Leave the Defaults and Click on NEXT
5
Step 5: Review the Migration Settings and click on FINISH
6
Migration in Progress
Migration to on-premises is Completed Successfully. Confirm that:
- Recovery state = Failed-Back
Step 4: Reverse replication of the VM from HI GIO Cloud to On-Premises
Overview
After the on-premises site has recovered from the issue and is available, we can migrate the workload (APP1, DB1) from the HI GIO cloud back to on-premises by reversing the replication.
Procedure
1
Step 1: Log on to the HI GIO portal.
2
Step 2: Expand More > Click on Availability ()
3
Step 3: Click Incoming Replications > Check the checkbox for vAPP1 > Expand ALL ACTIONS > Click on Reverse.
You can also select individual VMs in this step.
4
Step 4: Confirm Reverse Replication from HI GIO Cloud to on-prem. Click REVERSE.
5
Step 5: Expectation result:
Reverse Replication is in progress. You can monitor the progress of the Reverse task in the Last changed section and replicate the state.
Reverse Replication is Completed. Here, APP1 & DB1 are replicated back to On-Prem, and the Recovery State is Reversed.
FAQs
You can find the protected jobs on the jobs on-premises site.
After creating the protection job\reverse job on HI GIO cloud (by provider account), you cannot see these jobs on-premises site.
Solution: Change the owner of these jobs to a tenant organization
Virtual Machine disk consolidation is needed.
Migrating back VMs from HI GIO cloud to on-premises made VMs warn - virtual machine disk consolidation is needed.
Solution: consolidate for VMs
The issue with the Windows server - lost trust relationship after migrating VM to HI GIO cloud or migrating back to on-premises.
Solution: Follow this guide to resolve it
Tip. You can configure the maximum computer password age using the Domain member: Maximum machine account password age policy under Computer Configuration-> Windows Settings-> Security Settings-> Local Policies-> Security Options. A computer password lifetime may last from 0 to 999 days (30 days by default);
Step 6: Reprotect the VMs from On-Premises to HI GIO Cloud
Overview
After migrating over the workload to On-Premises, we can reverse the replication and reprotect it back to the HI GIO Cloud site.
Once reprotect is successful, this will show as outgoing replication from On-Premises to the Cloud.
Procedure
1
Step 1: Log on to the HI GIO portal.
2
Step 2: Expand More > Click on Availability ()
3
Step 3: Click on Outgoing Replications >Check the checkbox for vAPP1 > Expand ALL ACTIONS
4
Step 4: Click on Reverse
5
Step 5: Click on REVERSE
6
The reverse from On-Premises to HI GIO Cloud Is In Progress
Reverse from On-Premises to Cloud Completed Successfully. Outgoing Replications is empty now.
Update Veeam Service Provider Console Management Agent for Linux from v.8.1 to v9 and Veeam Backup Agent for Linux from v.6 to v.6.3
Update Veeam Service Provider Console Management Agent for Windows from v.8.1 to v9 and Veeam Backup Agent for Windows from v.6 to v.6.3
1
Restore Windows VM on HIGIO Cloud via Media file (ISO file)
This is a document on how to Restore a Windows VM.
1
Step 1: Insert Veeam Recovery Media for Windows to VM
From VM choose ALL ACTION > Media > Insert Media
Choose Veeam Recovery Media(According to your OS) > Insert
Step 1: Create a protection job (from on-premises site)
1
Step 1: Log in to vCenter, Expand Menu > Click on Cloud Provider DR and Migration
2
Step 2: Click on Outgoing Replications > New Protection
NETWORK
This short manual guide is crafted to help HI GIO users navigate our network offerings, providing you with the knowledge and tools necessary to optimize your network infrastructure. In this guide, you will find step-by-step instructions for configuring and managing your network services, best practices for maintaining optimal performance, and tips for troubleshooting common issues.
We offer a high-speed Backup & Recovery solution with VM servers in a single portal, exclusively available for HI GIO Gen.2.
Allowing tenants to backup & restore single VMs and vApps.
Facilitating handy self-service restoration within a single portal using vCloud Director (vCD).
Swiftly restore diverse workloads as VMs by instant recovery; aid in migration or quickly recovering with minimal impact; improve RTO and minimize disruption to mere minutes.
Our current Backup as a Service (BaaS) for Microsoft 365 solution harnesses Veeam’s proficiency and capabilities in backup, recovery, and data management to deliver a simple and complete way to eliminate the risk of losing access and control over your Office 365 data.
Microsoft 365 (formerly Office 365) provides robust services, but a comprehensive backup of your data is not included in a standard Microsoft 365 license.
NOTE: In VMware environments or on physical servers, if Windows uses VMXNET3 NIC drivers or other specific storage/network drivers that are not detected when booting Veeam Recovery Media, follow this KB article to add the required drivers to the recovery media.
NOTE: To make sure Veeam Recovery Media can manually install VMXNET3/PVSCSI drivers during recovery, if the VM is deployed using the HI GIO template, you must follow this KB article to add the required drivers into the recovery media.
field but can contain only alphanumeric characters and hyphens, so you may need to edit it if your VM
Name
contains spaces or special characters.
Attention: We recommend using the VMXNET3 network adapter where possible. The VMXNET virtual network adapter has no physical counterpart and is optimized for VM performance. Because operating system vendors don't provide built-in drivers for this card, you must install VMware Tools to have a driver available for the VMXNET network adapter.
Computer Name
is copied from the
Name
field but can contain only alphanumeric characters and hyphens, so you may need to edit it if your VM
Name
contains spaces or special characters.
Attention: You can increase the size of an existing hard disk if the virtual machine is not a linked clone and has no snapshots.
.\Downloads\rclone\rclone.exe mount Higio:examplebucket1 S:\ --vfs-cache-mode full
Select Require administrator to change the password on the first login to require all administrators to change the password upon initial login (Administrators must know the old password)
Select Auto Generate password or Specify password (if you want to define it yourself).
Join Domain (this session is for Windows OS)
Step 5: Select the catalog that will store this template
Step 6: Enter the Name of the template
Step 7: Select Customize VM setting and click OK to process
The other way to create the template by upload your template to HI GIO
The maximum import size is 50 GB. Large image files or templates might take a long time to upload. For assistance with files larger than50 GB, request the support team.
Enter Group Name.
Number of Min VMs.
Number of Max VMs.
Step 3: In the Application Settings:
Select the vApp template of the previously prepared application.
Pick a Storage Policy.
Step 4: Select a network for the scale group in the Network Settings section.
If you want to manage the load balancer on your own or if there is no need for a load balancer, select I have a fully set-up network:
Pick a Network.
Click CREATE GROUP AND ADD RULES.
If your applications use HI GIO Load Balancing, select I have set-up a Load Balancer option.
Enter Network CIDR.
Pick Edge Gateway.
Step 5: Set up Firewall rules depending on the application’s requirements.
Step 1: Select Scale Group > Rules > ADD RULE.
Step 2: In the General tab:
Name: enter rule name.
Number of VMs: The number of VMs will scale.
Behavior: Select whether the scale group must expand or shrink when the rule takes effect.
Grow: scale out.
Shink: scale in.
Cool down: Enter a cooldown period in minutes after each auto scale in the group.
Step 3: In the Conditions tab, Add a condition that triggers the rule.
Set the Restore points you want to keep and choose Advanced Settings… for more options.
Advanced Option:
After finishing Apply then, choose Next to continue.
Choose Use sub-tenant accounts for each managed backup agent with the following quota and set the quota for this backup job, or you can set it Unlimited.
Enable the backup cache feature if needed, then go next.
Enable application-awareprocessing or file system indexing you want to backup, then Next.
Schedule the backup job, then Next.
Review the backup job configuration and then choose Finish.
Tick the job that wants to run, then choose Assign.
Choose the policy from the Backup Policy column to check the create backup job process.
Under NSX Autonomous Edge VMs, select the virtual machine of the newly deployed NSX Autonomous Edge.
In the Management Address text box, enter the URL for the NSX Autonomous Edge management.
In the User name and Password text boxes, enter the admin user credentials for the NSX Autonomous Edge management.
(Optional) In the Description text box, enter a description for this NSX Autonomous Edge.
-To register the NSX Autonomous Edge for management, click REGISTER.
NSX Autonomous Edge will show up once completed.
In the Local Address text box, enter the on-premises IP address at the client side of the L2 VPN session.
The local IP address must be the same as the uplink port IP address of the NSX Autonomous Edge hosting the client L2 VPN session.
In the Remote Address text box, enter the HI GIO public IP address at the server side of the L2 VPN session.
Under the Client Network column, to create an L2 stretch across the networks select an on-premises VLAN network.
Once the RPM is on your server, install it and its dependencies:
The modules bdevfilter and blksnap will be created in /lib/modules/$(uname -r)/extra
We can confirm that this module has not loaded by running lsmod, and grepping for blksnap. We will see that grep returns no output.
Step 3: Insert modules bdevfilter and blksnap:
We need to load the module into the currently running kernel using insmod:
At this point, our agent-based backups will run fine; however, the loaded module will not persist if we reboot. We must create a file called /etc/modules-load.d/bdevfilter.conf and/etc/modules-load.d/blksnap.conf , and make sure that it has the name of the kernel module. We will also need to run depmod to add the loaded kernel module to the kernel module dependencies list.
Once we reboot the RHEL server, the bdevfilter and blksnap module will automatically be loaded as a kernel module.
And our agent-based backups will now work correctly.
VM APP1-xxxx, DB-xxxx now show up in the vCenter's inventory
Login to APP1 & DB1 by local account > change the IP address to fit with the on-premise site (in my case, I just changed the default gateway to .1) and validate the application.
Step 6: Expectation result
Since the replication is configured from On-Premises to Cloud, we will view Incoming Replications.
Select Incoming Replications. Here, you will notice VM APP1-xxxx is replicated back from On-Premises to Cloud, and the Replication type is On-Premise Protection.
Verify replication status from the On-Premises site
Expand Menu > Click on Cloud Provider DR and Migration.
Click on Outgoing Replications.
Confirm VM APP1-xxxx & DB1-xxxx is replicated back from On-Premises to Cloud and Replication type is Protection.
Step 6: Expectation result:
Step 1: Update Veeam MGMT Agent for Window
Management Agent for Windows will auto-update to the v9 – If not, we can do it in UI
Login to the Web UI > Managed Computers > Discovered Computers
Choose Server Windows > Management Agent > Upgrade
2
Step 2: Update Backup Agent for Windows
Select Managed Computers > Backup Agents
Choose Server Windows > Backup Agent > Upgrade
Wait for Deployment Progress
Backup Agent updated successfully:
1
Step 1: Update Veeam MGMT Agent for Linux
Management Agent for Windows will auto-update to the v9 – If not, we can do it in UI
Login to the Web UI > Managed Computers > Discovered Computers
Choose Server Windows > Management Agent > Upgrade
Wait for Deployment Progress
2
Step 2: Update Backup Agent for Linux
Select Managed Computers > Backup Agents
Choose Server Linux > Backup Agent > Upgrade.
Overview
Procedure
Update Veeam Service Provider Console Management Agent for Windows from v.8.1 to v.9 & Veeam Backup Agent for Windows from v.6 to v.6.3
Update Veeam Service Provider Console Management Agent for Linux from v.8.1 to v.9 and Veeam Backup Agent for Linux from v.6 to v.6.3
Then POWER ON VM and wait for Veeam Recovery Media to boot
2
Step 2: Restore from restore point
When the boot is completed, choose Bare Metal Recovery
Choose Network storage
Remember to configure IP for the connection to Cloud Gateway via Configure network settings
Choose available Ethernet > Properties.
Input the IP address, then choose OK
Choose the Veeam Cloud Connect repository
Enter the address of BaaS Cloud Gateway Address:
HCM: backup-hcmc.higio.net
HN:
Continue on the certificate details.
Enter Username and Password
Select Job that want to restore
Select restore point that want to restore
Choose Restore Mode
Review Summary of restore job
Begin the process and complete the restore
Shutdown the VM and then Eject Media
POWER ON the VM
Overview
Procedure
3
Step 3: Enter credential of Organization > LOGIN
4
Step 4: On Source VMs windows:
- Enable Group VMs to a single vApp.
- Select APP1 & DB1.
- Click NEXT
5
Step 5: On vApp Settings
- Enter vApp name: vAPP1
- Set: start wait time
- Click NEXT
6
Step 6: Select destination VDC & storage policy > NEXT
7
Step 7: Select SLA profile > NEXT
8
Step 8: Review > FINISH
9
Step 9: Expectation result
Confirm the Replication is started. You can monitor the % progress here
Replication state completed. Confirm that:
- Replication state = healthy,
- Overall health = Green.
Confirm the Replication Status from HI GIO Cloud:
Log in to HI GIO Availability > Incoming Replications, select INSTANCES.
We provide HI GIO Network & Security for all enterprises’ networks that need to address their particular protection and compliance requirements by fine-grained protections at host, network, and application levels such as Distributed Firewall, Edge Firewall, Web Application Firewall (WAF), Third Party Firewall (Checkpoint, Fortigate), Zero Trust Network Access (ZTNA).
Restore Windows on Physical Server by Veeam Recovery Media
Overview
This is a document for how to restore Windows on Physical Server by Veeam Recovery Media.
Procedure
1
Step 1: Access to Microsoft Store or go to this link to download Rufus.
2
Step 2: Open Rufus, from the Device option, verify and choose the correct USB drive.
3
Step 3: From Boot selection option click SELECT to choose the Veeam Recovery Media ISO file that already prepared on .
4
Step 4: After seeing the Status option showing READY choose START to begin creating the USB bootable device (Please note that this action will erase all data exist on the USB).
5
Step 5: After completed creating the USB bootable device insert to the machine need to restore. Then power on the machine and choose boot from USB drive.
6
Step 6: Restore from a restore point
When the boot is completed, choose Bare Metal Recovery
Choose Network storage
Remember to configure IP for the connection to Cloud Gateway via Configure network settings
Choose available Ethernet > Properties.
Install Veeam Agent for Linux
Overview
This is a document on how to Install Veeam Agent for Linux
Procedure - Install Veeam Agent for Linux
1
Step 1: Download Veeam Service Provider Console Management Agent
Login to the Web UI with the customer user
Select Managed Computers > Discovered Computers
Choose Download Agent > Linux
2
Step 2: Install Linux Management Agent
Log on to the machine where you want to install the master agent.
Copy the agent installation package (the .sh file) to the machine where you want to install the agent.
3
Step 3: Install the package with the following command:
sudo ./LinuxAgentPackages....
Check connection by command:
veeamconsoleconfig -s
Note:
4
Step 4: Return to the Veeam Server Provider Console that the Linux Machine will be displayed in “Discovery Computer” with the status “active.”
5
Step 5: Install Veeam Backup Agent Linux
Login to the Web UI > Managed Computers > Discovered Computers
Choose the Linux Server > Install Backup Agent
6
Step 6: Check the result via portal and VM:
API creates VM from Template
Overview
In this manual, you will find detailed information on how to prepare & create a VM from the template.
This API creates a VM with the default name (VM name of template), default network "VM Network," and default compute and storage.
Procedure
1
Step 1: Preparation
Log in to IAM portal -> vCD portal: collect the information
{{vcd_url}}
{{vdc_uuid}}: Login vCD portal -> select VDC-> take a look and note vdc_uuid on the URL
{{network_uuid}}: On the vCD portal -> Networking -> Networks -> New
Select the “VM Network” -> take a look and note the network uuid on the url
{{vappTemplate_uuid}}: On the vCD portal -> Content Hub -> Catalogs ->HIGIO Shared Catalogs
-> vApp Templates -> select the template that you want to create VM -> take a look the vappTemplate_uuid on the url
On the vCD -> Data Center -> select your Virtual Data Center ->vApps -> check your vApp and VM.
2. HI GIO Backup
Overview
We offer a high-speed Backup & Recovery solution with VM servers in a single portal, exclusively available for HI GIO Gen.2. This is a document for how to:
How to access to Veeam Backup
Procedure
Step 1: From the main menu vCD Portal, select More Data Protection with Veeam
Step 2: The Dashboard will display statistics:
Number of VMs backed up
Number of backup jobs configured
Total storage quota
Used storage size
Status of backup jobs
Average data transfer speed
Step 1: Select the tab Jobs
Step 2: Select Create
Step 3: Open the Backup Job window
Step 4: Input the backup job name in the box Job name
Step 5: Input a description of the backup job in the box Description (or keep default)
Step 1: After creating the Backup Jobs, the created backup jobs will display in the tab Jobs.
Step 2: To execute the backup job, select the backup job and select Start
Here, the customer can also select Stop to stop the backup job
Step 1: Select tab VMs
The list of VMs that have been successfully backed up and the number of restore points corresponding to each VM will be displayed here.
Step 2: Select VM needs to be restored, select Restore VM Overwrite
Overwrite: Backup data will be restored overwriting the current VM
Restore Linux on Physical Server by Veeam Recovery Media
Overview
This is a document on how to Restore Linux on Physical Server by Veeam Recovery Media.
Procedure
We will need a USB to make a booting device for Veeam Recovery Media.
1
Step 1: Access to Microsoft Store or go to this link to download Rufus.
2
Step 2: Open Rufus, from the Device option, verify and choose the correct USB drive.
3
Step 3: From Boot selection option click SELECT to choose the Veeam Recovery Media ISO file that already prepared on .
4
Step 4: After seeing the Status option showing READY choose START to begin creating the USB bootable device (Please note that this action will erase all data exist on the USB).
5
Step 5: After completed creating the USB bootable device insert to the machine need to restore. Then power on the machine and choose boot from USB drive.
6
Step 6: Restore from a restore point
When boot is completed, choose Proceed without SSH
Accept license agreement
Remember to configure IP for the connection to Cloud Gateway via Configure network
Choose Edit a connection
Restore Linux VM on HIGIO Cloud via Media file (ISO file)
Overview
This is a document on how to Restore a Linux VM.
Procedure
1
Step 1: Insert Veeam Recovery Media for Windows to VM
From VM choose ALL ACTION > Media > Insert Media
Choose Veeam Recovery Media(According to your OS) > Insert
Then POWER ON VM and wait for Veeam Recovery Media to boot
2
Step 2: Restore from a restore point
When boot is completed, choose Proceed without SSH
Accept license agreement
Remember to configure IP for the connection to Cloud Gateway via Configure network
Choose Edit a connection
ENVIRONMENT
Architecture Diagram
DC site has an issue - full failover
Environment Information
On-premises Site
No.
Item
HI GIO Site
3. Environment System Configuration
Step 3F - Full failover vAPP1 (VM - APP1 & VM - DB1) from on-premise site to HI GIO
Overview
If the protected site (on-premises) is unavailable. In the HI GIO cloud, you can perform a workload disaster recovery operation (full failover)
Procedure
1
Step 1: Log on to the HI GIO portal.
2
Step 2: Expand More > Click on Availability ()
3
Step 3: Click on Incoming Replications > Check the checkbox for VM APP1 > Expand ALL ACTIONS > Click on Failover
4
Step 4: Configure Recovery Settings for Failover
- Instances handing after recovery: Default.
- Power Settings: Power on recovered vApps.
- Network Settings: Apply preconfigured network settings on migrating.
Click NEXT
5
Step 5: Configure Recovery Instance for Failover
Click SELECT LATEST FOR EVERY VM > NEXT
6
Step 6: Review and FINISH
7
Step 7: Expectation result:
Failover in Progress: In the Detailed Status, you will notice Failover in Progress with % progress.
Failover successfully: This process will take a couple of minutes. Please be patient.
In this scenario, on-premise has issues: network, hardware host, and storage… that make it not available.
1
Step 1: Log on to the HI GIO portal: select vAPP1 > Virtual machines.
2
Step 2: Confirm that 02 VMs, APP1 & DB1, were migrated to HI GIO and are running.
3
Step 3P - Partial failover VMs (VM - APP1) from on-premise site to HI GIO site
Overview
Use this step when your primary infrastructure (on-premise) is running well. After this step:
- Workload is on the HI GIO cloud site.
- Source workload is powered off.
Procedure
1
Step 1: Log on to the HI GIO portal.
2
Step 2: Expand More > Click on Availability ()
3
Step 3: Click on Incoming Replications > Check the checkbox for VM APP1 > Expand ALL ACTIONS > Click on Migrate
4
Step 4: Configure Recovery Settings for Migrate
- Instances handing after recovery: Default.
- Power Settings: Power on recovered vApps.
- Network Settings: Apply preconfigured network settings on migrate (configured in step2)
- Click NEXT
5
Step 5: Review and click FINISH
6
Step 6: Expectation result:
Failover in Progress: You will notice Migrate in Progress with % progress in the Detailed Status.
Once the migration task is completed, confirm on
1
Step 1: Log on to the HI GIO portal: select vAPP1 > Virtual machines.
2
Step 2: Confirm that VM APP1 was migrated to HI GIO and powered on.
3
Working with Organization VDC Networks
Overview
Organization virtual data center (VDC) networks enable vApps\VMs to communicate with each other or with external networks outside the organization.
Depending on the connection of the organization VDC network, there are several different types of organization VDC networks:
An isolated (internally connected) network is one that only VMs within the VDC network can connect to.
A routed network (externally connected) provides access to machines and networks outside the VDC via the edge gateway.
Procedure
1
Step 1: Creating an Isolated VCD Network
In the top navigation bar, click Networking.
On the Networks tab, click New to Open New Organization VDC Network window.
On the Scope page, select Organization Virtual Data Center
2
Step 2: Creating a Routed VCD Network
In the top navigation bar, click Networking.
On the Networks tab, click New to Open New Organization VDC Network window.
3
Step 3: View the Available Organization VDC Networks
In the top navigation bar, click Networking.
In the Networks tab, you will see a list of the available networks that you can also edit, increase the scope, or delete the Organization VDC network
Restore Entire VM via vCD's portal
With the option of Entire recovery, you can restore an entire VM from a backup file to the latest state or to a previous point in time if the original VM fails. Entire VM restore enables full disk I/O performance.
Check your available resources.
Create a new vApp to restore the VM if you want to restore it to a new location.
Preparing the configure
1
VLAN & Port groups will be created on vDistributed Switch.
Create a vAPP
vAppconsists of one or more virtual machines communicating over a network and using resources and services in a deployed environment. vApp can contain multiple virtual machines.
Instead of creating a vApp based on a vApp template, you can make a vApp using virtual machines from catalogs, new virtual machines, or a combination of both.
Building a vApp requires you to provide a name and, optionally, a description of the vApp. You can go back and add the virtual machines to the vApp later.
Management File, Folder
HI GIO S3 provides flexible file and folder management, allowing you to organize data hierarchically. You can upload, move, rename, or delete files and folders while applying access controls and lifecycle rules.
Duration: The period when the condition must be valid to trigger the rule.
Make sure the network has available Static IP Pools.
Attention: The conditions cannot trigger another scaling until the cooldown period expires. The cooldown period resets when any of the rules of the scale group takes effect.
Attenstion: An AND operator groups conditions in a rule.
After a condition is met, it might be executed with a delay of up to 5 minutes.
Wait for Deployment Progress
Backup Agent updated successfully:
Input the IP address, then choose OK
Choose the Veeam Cloud Connect repository
Enter the address of BaaS Cloud Gateway Address:
HCM: backup-hcmc.higio.net
HN: backup-hni.higio.net
Continue on the certificate details.
Enter Username and Password
Select Job that want to restore
Select restore point that want to restore
Choose Restore Mode
Review Summary of restore job
Begin the process and complete the restore
Shutdown the VM and then Eject the USB drive
Power on the machine again to boot to the Windows OS that already restored.
Make sure that you have permission to execute the installation package file.
sudo chmod +x LinuxAgentPackages...
if you cannot connect to Cloud Gateway, please check:
Cloud Gateway address:
HCM: backup-hcmc.higio.net
HN: backup-hni.higio.net
Check connections to the internet.
Check connections to Cloud Gateway port 6180. #telnet {Cloud Gateway address} 6180
If the connection to Cloud Gateway port 6180 cannot be opened, do the following command:
Delete iptables rule:
In the Use guest OS credentials form section, select an account that will be used to upload setup files to client computers and start installation.
The Account must have local root permissions on computers where you want to install Veeam backup agents.
Select the Account specified in the discovery rule or the management agent settings if you want to install the same Account that you specified for the discovery of client computers, either in the master agent configuration or in the discovery rule settings.
Select The following user account if you want to specify an account different from the one you used for discovery. You can select an account from the list or click Create New to specify credentials for a new account.
In the Backup policy to apply list, choose a backup policy that must be used as part of the installation process.
If you allocate all cloud resources specified in the policy to the company, the chosen backup policy will configure backup job settings after installing Veeam backup agents. You can select No policy if you do not want to configure backup job settings as part of installation.
By default, read-only access is enabled for all Veeam backup agents. To disable the read-only access mode for Veeam backup agents, set the Enable read-only UI access for the backup agent toggle to Off.
After each successful backup, the system creates a version of the data during that backup, called a restore point.
If a customer needs to backup 1 VM daily, once a day, and store all those backups in the last 15 days, the number of restore points customers need to set is 15.
Select Next to continue.
Step 7: At the tab Virtual Machines, select Add
Step 8: Select VM need backup, select OK
Select symbol + to open the components until the list of VMs appears (VM will be at the last symbol +)
Select Next to continue.
Step 9: (Optional) Set some advanced features (can keep default)
Select Next to continue.
Step 10: Schedule a backup job
Check the box Run the job automatically, andlet the system automatically backup according to the set schedule.
Specify the time to backup (every day, every month, specific days of the week, …)
Automatic retry: Option to run the backup job again if the job fails for some reason.
Wait before each attempt for: interval between retry.
Step 11: (Optional) Setting Email Notifications
Check the box Enable e-mail notifications to turn on notifications
Input e-mail address in the box Recipients
Select cases to receive notifications:
Notify on success: Receive email notification if the job is completed successfully
Notify on warning: Receive an email notification if the job is completed with a warning
Notify on error: Receive email notification if the job fails
Suppress notifications until the last retry: Receive email notification about the final job status
Keep:
Backup data will be restored as a new VM
Step 3: Select the restore point needed to restore
Check the box Power on a machine after restoring to power on the VM after the restore is complete.
Step 4: Select History to view restore history and restore process
How to create Backup Jobs
How to perform Backup
How to perform Restore
(Note: The more restore points, the storage usage of customers increase)
Choose available Ethernet > Edit
Input the IP address then choose OK
Choose Restore volumes
Choose AddCloud Connect provider
Enter address of BaaS Cloud Gateway Address:
HCM: backup-hcmc.higio.net
HN: backup-hni.higio.net
Accept the certificate details.
Enter Username and Password
Select Job and restore point that want to restore
Choose Hard disk that want to restore
Enter and select Restore from…
Choose the exact disk want to restore
Check that the mapping is correct, and then press ”s” to continue
Review the Summary of the restore job, then press Enter to begin
Begin the process and complete the restore
Shutdown the VM and then Eject the USB drive
Power on the machine again to boot to the Linux OS that already restored.
Check that the mapping is correct, and then press ”s” to continue
Review the Summary of the restore job, then press Enter to begin
Begin the process and complete the restore
Shutdown the VM and then Eject Media
POWER ON the VM
2
ADC.lab.local
Secondary Domain controller
192.168.137.201
192.168.140.14
[L2]VM140
192.168.140.14
2
APP1
DB1.lab.local
192.168.141.14
[L2]VM141
192.168.141.14
Description
IP Address
Note
1
vcsa7.lab.local
vCenter
192.168.137.77
2
vcda7.lab.local
VMware Cloud Director Availability On-premises
192.168.137.78
3
host16.lab.local
ESXi host
192.168.137.50
4
DC.lab.local
Primary Domain controller
192.168.137.200
No.
Item
Description
IP Address
Note
1
ASG000001-Customer01
Organizations
#
App Name
Hostname
On-prem IP address
HI GIO's Network
HI GIO IP address
Remark
1
APP1
APP1.lab.local
After the failover task finishes, the failed over workload runs in the HI GIO cloud.
Confirm that all VMs in vAPP1:
- Recovery State = Failed-Over.
- Replication Type = On-Premise Protection
- Overall health = Green
Step 3: Change default gateway for APP1 & DB1 (on-prem network is problem)
Logon APP1 & DB1 by admin local > change default gateway and validate that APP1 & DB1 can be reachable.
4
Step 4: Point domain name to APP1 (public DNS record if needed).
5
Step 5: Access to APP1 via the internet (in my case, I used a public IP).
Validate - vAPP1 (VM APP1 & DB1)
Procedure
STATUS, VM:
APP1:
- Recovery state = Failed-Over,
- Replication Type = On-Premise Protection,
- Overall health = Green.
DB1:
- Recovery state = Not stated,
- Replication Type = On-Premise Protection,
- Overall health = Green.
Migrate completed successfully. The workload is running in the HI GIO cloud, and the workload is no longer protected.
Step 3: Ping, tracert, HTTP to APP1 from on-premises site must be success.
4
Step 4: Expectation result:
The VM APP1 is running on the HI GIO site now. The VM is no longer protected.
The VM APP1 is power off on-premises - automatic by vCDA.
Validate - APP1
Procedure
or
Data Center Group
which to create the network, and click
Next
On the Select Network Type page, select Isolated >> Next.
Enter a Name anddescription (optional) for the network.
To enable dual-stack networking (enable the network to have both IPv4 & IPv6 subnet), turn on the Dual-Stack Mode toggle.
Enter the Classless Inter-Domain Routing (CIDR) settings for the network >>Next
Format: network_gateway_IP_address/ subnet_prefix_length like 192.168.100.254/24
In Static IP Pools, enter the ranges of IP addresses that you want to use, click Add >> Next
Configure the DNS settings (Optional).
You can put Primary DNS\Secondary DNS\DNS suffix >> Next
Review your settings and click Finish.
On the Scope page, select Organization Virtual Data Center or Data Center Group which to create the network, and click Next
On the Select Network Type page, select Routed >> Next.
Enter a Name and Description (optional) for the network.
To enable dual-stack networking (enable the network to have both IPv4 & IPv6 subnet), turn on the Dual-Stack Mode toggle.
Enter the Classless Inter-Domain Routing (CIDR) settings for the network >>Next
Format: network_gateway_IP_address/ subnet_prefix_length like 192.168.100.254/24
In Static IP Pools, enter the ranges of IP addresses that you want to use, click Add >> Next
Configure the DNS settings (Optional).
You can put Primary DNS\Secondary DNS\DNS suffix >> Next
Review your settings and click Finish.
Edge Gateway created by the HI GIO team
Add the original VM network to the new vApp.
Choose the VM and point that needs to be restored with Entire Recovery.
Select Restore mode.
Verify status restore.
1
Step 1. From the main menu vCD Portal, select More -> Data Protection with Veeam
2
Step 2. Select tab VMs
3
Step 3. Select VM need to restore --> Entire Recovery
4
Select backup date want to restore --> Next
5
There are 2 modes:
Mode 01- Restore to the original location: Quickly restore the selected VM to its original location with the original name and settings. This option minimizes the chance of user input error.
The restore VM will override the original VM.
The original VM will be shut down and deleted when the storage is successful.
6
Select tab VMs → History to check the status of VM restore
Restore VM successfully
Overview
Requirement
Procedure
Remark
1
Management
137
For NSX Autonomous Edge management
2
Uplink
138
For NSX Autonomous Edge uplink
3
Trunk
140, 141, 142
Stretch L2 network traffic
Network settings for NSX Autonomous Edge.
#
OVF Template Name
Port Group
Primary Node
Second Node (optional)
Remark
1
Network 0
Management
NSX Autonomous Interfaces
Public IP address:
On-premises Public IP
HI GIO's Public IP
<IP Address>
<IP Address>
2
Step 2: Creating port groups (VLANs)on vCenter (if we don't have)
3
Step 3: Configure VLAN & Security for TRUNK port
Tag VLAN:
Set security: enable Promiscuous mode and Forged transmits
4
Step 4: Creating Network on HI GIO (detail steps can check )
These networks are stretch layer 2 (same subnet as on-prem).
Select IP for gateway CIDR (It's must not duplicate IP address)
5
#
Port Group
Procedure
Step 1: Please fill in the formation in yellow cells.
VLAN
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select vApps.
Step 2: In the vApps page, click New, then select New vApp.
Step 3: Enter a Name and a Description (optionally) for the vApp.
Step 4:
#Optional: If you want the vApp to power on upon deployment, select the Power on the check box.
Attention: The vApp can power on only if virtual machines exist.
Step 5: Click Add Virtual Machine.
Step 6: In the New VM dialog box, select:
New to create a VM from scratch Create a New Standalone Virtual Machine
From Template to create a VM from an existing template Create a Virtual Machine from a Template
Step 7:
#Optional: Repeat for each additional virtual machine you want to create within the vApp.
Step 8: To complete the creation of the vApp, click Create.
You can add a network to a vApp to make the network available to the virtual machines in the vApp. You can add a virtual data center network to a vApp.
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select vApps.
Step 2: On vApps page, select Card View to view vApp in card view.
Step 3: Click Actions menu of the vApp to which you want to add a network, select Add > Add Network.
Step 4: On the Add Network page:
Check type: Direct and select the network that you want to add.
Step 5: Click ADD
Step 1: On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore, and from the left panel, select Virtual Machines.
Step 2: Select Card View to view Virtual Machine in Card Viewon Virtual Machines Windows.
Step 3: Click Actions menu of the Virtual Machine which you want to Move, select Move
Step 4: Select Destination vApp, then click Next
Step 5: OnConfigure Resource:
Enter & validate the information: Name, Computer Name, Target VM storage Policy, Network, IP Mode for Virtual Machine, then click Next
Step 6: Validate and click Done
Overview
Attention: vApp can contain multiple VMs, so Shut down\Stop vApp, it will affect all VMs inside vApp.
Procedure
Deploy NSX Autonomous Edge (on-premises site)
Overview
On-premises sites or the client’s L2 VPN require a specially configured VMware® NSX Edge™ appliance called autonomous edge. Deploy the NSX Autonomous Edge appliance using an OVF file on the ESXi host.
The autonomous NSX Edge is straightforward to deploy and provides a high-performance VPN. The autonomous NSX Edge is deployed using an OVF file. You can also enable high availability (HA) for VPN redundancy by deploying primary and secondary autonomous Edge L2 VPN clients.
Please request the HI GIO team to get the OVF file.
Procedure
1
Step 1: Log in to the vCenter Server.
2
Step 2: Select Hosts and Clusters. To show the available hosts, expand the clusters.
3
Step 3: To deploy the NSX Edge, right-click the host where you want it and select Deploy OVF Template.
On the Select an OVF template page, to download and deploy the OVF file, paste the URL, or select a locally downloaded OVF file and click NEXT.
How to create NAT rules on Edge Gateway
Overview
Network address translation (NAT) allows the source or destination IP address to be changed to enable traffic to transition through a gateway or router.
HI GIO supports some NAT types:
A SNAT rule translates the source IP address of packets sent from an organization's VDC network out to an external network or another organization's VDC network.
A NO SNAT rule prevents the translation of the internal IP address of packets sent from an organization VDC out to an external network or another organization VDC network.
A DNAT rule translates the IP address and, optionally, the port of packets received by an organization VDC network that are coming from an external network or another organization VDC network.
A NO DNAT rule prevents the translation of the external IP address of packets received by an organization VDC from an external network or another organization VDC network.
Step 1: In the top navigation bar, click Networking and Edge Gateways.
Step 2: Select the edge gateway that you want to edit
Step 3: Under Security, click NAT
Step 4: Click New.
Step 5: Configure an DNAT
Name
Upload Folder/File
Overview
Uploading files or folders to S3 is simple. You can drag and drop or select items to upload, organizing them into folders while maintaining scalable, secure storage in the cloud.
Procedure
Click “New,” then choose “Upload Folder” or “Upload file(s).” You can also drag the File/Folder here.
Veeam Agent Installation for CentOS 8 Stream
This document is for installing the Veeam Backup Agent Linux on CentOS 8 Stream
OS: CentOS is 8 Stream, running kernel 4.18.0-500.el8.x86_64
(Optional) Deploy the secondary NSX Autonomous Edge in HA mode (on-premises site)
Optionally, use the following steps to deploy a secondary NSX-T Autonomous Edge (Layer 2 VPN client) in HA mode in your on-premises environment:
Instant Recovery
With the option of Instant recovery, you can recover VM quickly. VM will mount workload images to a host directly from the backup stored on backup repositories. However, it will be limited I/O performance; you must migrate the VM to production when successfully restored.
Check your available resources.
Create a new vApp to restore the VM
*** During recovery
You can only restore and migrate each VM in turn.
How to create the new Bucket
As well as using pre-configured storage classes, you can set up your own S3 Buckets from scratch, configuring access policies, versioning, and lifecycle rules to suit your specific storage needs.
1
Step 1: Click on “Create Bucket”
2
Step 2: Fill in name of “Bucket”. Refer the rule for define the Name for Bucket in this
Mode 02 - Restore to a new location or with different settings: Customize the restored VM location and change its settings. The wizard will automatically populate all controls with the original VM settings as the defaults.
This mode will increase your resources, so please check your available resource and contact HI GIO-Sales if you want to add more resources to restore the VM.
You need to create a new vApp to restore the VM.
>> Please follow step 5.2
5.1.1 Select Next
5.1.2 On Summary
Verify VM restore information → select Power on VM automatically → Finish
5.2.1 Select Next
5.2.2 On Destination
*** Specify vApp to restore the virtual machine to, and type in the restored VM's name.
Click Choose
Select vApp has been created before
Change VM name → Next
5.2.3 On Network
Keep default or choose network already added on vApp → Select Next
5.2.4 On Datastore
Keep default or choose Policy already on your resource → Select Next
5.2.5 On Summary
Verify VM restore information → select Power on VM automatically → Finish
Step 4. On Restore Point
Step 5. On Restore mode
Step 6. Verify Status VM restore
In a some case after restore the linux VM (RHEL, CentOS, Ubuntu..) the machine will boot up without the local network interface.
You'll get the message like this:"Bringing up interface eth0: Device eth0 has different MAC address than expected, ignoring."
The reason for this is VM has been assigned an ethernet adapter with a different MAC address than what the source VM was using.
Resolve: Get MAC address that VM has assigned and update it to interface
Get MAC address from portal
Follow on your distribute to update MAC address
Step 5.1. Restore to the original location
Step 5.2 Restore to a new location, or with different settings
On the Select a name and folder page, Enter Virtual machine name & select a location for its > click Next.
Select the destination compute resource > click Next on the Select a compute resource page.
On the Review details page, verify the OVF package template details > click Next.
On the Configuration page, select a deployment configuration size (detail as below) > click Next.
Sizing for NSX Autonomous Edge VM
On the Select storage page: select a storage & select virtual disk format = Thin provision > click Next.
On the Select networks page, for all destination networks select the management network > click Next.
On the Customize template page, enter the following properties > click NEXT.
+ In the Application section, do the following:
Set the System Root User Password.
Set the CLI "admin" User Password.
Select the Is Autonomous Edge checkbox.
Leave the remaining fields empty.
+ In the Network Properties section, do the following:
Set the Hostname.
Set the Management Network IPv4 Address. This is the management IP for the autonomous edge.
Set the Management Network Netmask. This is the management network prefix length.
Set the Default IPv4 Gateway. This is the default gateway of the management network.
+ In the DNS section, do the following:
In the DNS Server list field, enter the DNS server IP addresses separated by spaces.
In the Domain Search List field, enter the domain name.
+ In the Services Configuration section, do the following:
Enter the NTP Server List.
Enter the NTP Servers, separated by spaces.
Select the Enable SSH checkbox.
Select the Allow Root SSH logins checkbox.
+ In the External section, do the following:
Enter the External Port details in the following format: VLAN_ID,Exit Interface,IP,Prefix Length.
For example: 138,eth2,192.168.138.77,24. Replace the following values:
VLAN ID: VLAN ID of the uplink VLAN
Exit Interface: interface ID reserved for uplink traffic
IP: IP address reserved for the uplink interface
Prefix Length: prefix length for the uplink network
In the External Gateway field, enter the default gateway of the uplink network.
+ (Optional) In the HA section, do the following:
Enter the HA Port details in the following format: VLAN_ID,Exit Interface,IP,Prefix Length.
For example:137,eth2,192.168.137.81,24. Replace the following values:
VLAN ID: VLAN ID of the uplink VLAN
Exit Interface: interface ID reserved for uplink traffic
IP: IP address reserved for the uplink interface
Prefix Length: prefix length for the uplink network
In the HA Port Default Gateway field, enter the default gateway of the management network
Review the NSX Autonomous Edge settings > on the Ready to complete page> and click FINISH.
After the deployment completes, power on the NSX Autonomous Edge virtual machine.
Log in NSX autonomous via web browser:
Medium size is suitable for normal use-case. If you don’t have special requirement, please use it.
NSX Edge core services do not start unless you enter passwords meeting these requirements:
At least 12 characters
At least one uppercase letter
At least one lowercase letter
:
[Name of rule]
Description: [optional]
Interface type: Select DNAT\No DNAT
External IP: Enter the public IP address of the edge gateway
External Port: [optional - Enter a port into which the DNAT rule is translating]
Internal IP: Enter IP or range IP to receive traffic from the external network
Application: [optional – select application profile with port]
Advanced Settings: (Optional)
- State: Enable or disable the NAT rule.
- Logging: Toggle the Logging button to enable logging
- Priority: A lower value means a higher priority. The default is 0. A No SNAT or No DNAT rule should have a higher priority than other rules.
- Firewall Match: The available settings are
Match External Address - The firewall will be applied to external address of a NAT rule.
For SNAT, the external address is the translated source address after NAT is done.
For DNAT, the external address is the original destination address before NAT is done.
Match Internal Address - Indicates the firewall will be applied to internal address of a NAT rule.
For SNAT, the internal address is the original source address before NAT is done.
For DNAT, the internal address is the translated destination address after NAT is done.
Bypass - The packet bypasses firewall rules
Step 6: Click Save
Step 1: In the top navigation bar, click Networking and Edge Gateways.
Step 2: Select the edge gateway that you want to edit
Step 3: Under Security, click NAT
Step 4: Click New.
Step 5: Configure an SNAT
Name: [Name of rule]
Description: [optional]
Interface type:Select SNAT\No SNAT
External IP: Enter the public IP address of the edge gateway
Internal IP: Enter IP or range IP to receive traffic from the external network
Destination IP: [Optional]
Advanced Settings: (Optional)
- State: Enable or disable the NAT rule.
- Logging: Toggle the Logging button to enable logging
- Priority: A lower value means a higher priority. The default is 0. A No SNAT or No DNAT rule should have a higher priority than other rules.
- Firewall Match: The available settings are
Match External Address - The firewall will be applied to external address of a NAT rule.
For SNAT, the external address is the translated source address after NAT is done.
For DNAT, the external address is the original destination address before NAT is done.
Match Internal Address - Indicates the firewall will be applied to internal address of a NAT rule.
For SNAT, the internal address is the original source address before NAT is done.
For DNAT, the internal address is the translated destination address after NAT is done.
Bypass - The packet bypasses firewall rules
Step 6: Click Save
Note: Please do not remove SNAT/DNAT rules name starting with HIGIO- (if any)
Step 7: Add Edge Firewall rules for SNAT/DNAT after completing NAT rules.
The public IP addresses must have been added to the edge gateway interface where you want to add the NAT rule.
Firewall rule will be applied to the local IP address by default configuration. If you want to specify a firewall rule for the Public IP address, please change the "Firewall Match" configuration to "Match External Address" on the Advanced option
This will download an RPM file. It is likely that you will be unable to download this directly from this page to your Linux machine, as your server will most likely not have a GUI and a web browser. To get around this it is best to download the RPM to your workstation, then use WinSCP or MobaXterm to copy the RPM file to your server via SSH.
Once the RPM is on your server, install it.
This will install the required packages for the Veeam agent, including a kmod-veeamsnap package; however, you will notice that there are still issues with the Linux kernel module for veeamsnap. If we inspect the files installed with kmod-veeamsnap, and compare it with our current kernel version, we can see that the kernel module is not installed for our version. The difference is very minute.
From this, we can see that the kernel module was installed for 4.18.0-477.10.1.el8_7.x86_64, but our current kernel is 4.18.0-500.el8.x86_64.
Without this kernel module, our agent based Veeam backups will fail.
We can confirm that this module has not loaded by running lsmod, and grepping for Veeam. We will see that grep returns 0 lines of output.
Fortunately, the difference in these kernel versions is small enough that the veeamsnap.ko file will still work for us.
First, we must create the /extra/ directory for our kernel version, then copy the kernel module to this directory.
Step 3: Insert module veeamsnap:
We need to load the module into the currently running kernel using insmod:
At this point, our agent based backups will run fine; however, the loaded module will not persist if we reboot. We will need to create a file called /etc/modules-load.d/veeam.conf, and make sure that it has the name of the kernel module in it. We will also need to run depmod to add the loaded kernel module into the kernel module dependencies list.
Now, once we reboot the CentOS server, the veeamsnap module will automatically be loaded as a kernel module.
And our agent-based backups will now work correctly.
This will download an RPM file. It is likely that you will be unable to download this directly from this page to your Linux machine, as your server will most likely not have a GUI and a web browser. To get around this it is best to download the RPM to your workstation, then use WinSCP or MobaXterm to copy the RPM file to your server via SSH.
Once the RPM is on your server, install it.
This will install the required packages for the Veeam agent, including a kmod-veeamsnap package; however, you will notice that there are still issues with the Linux kernel module for veeamsnap. If we inspect the files installed with kmod-veeamsnap, and compare it with our current kernel version, we can see that the kernel module is not installed for our version. The difference is very minute.
From this we can see that the kernel module was installed for 4.18.0-477.10.1.el8_7.x86_64, but our current kernel is 4.18.0-500.el8.x86_64.
Without this kernel module, our agent based Veeam backups will fail.
We can confirm that this module has not loaded by running lsmod, and grepping for Veeam. We will see that grep returns 0 lines of output.
Fortunately, the difference in these kernel versions is small enough that the veeamsnap.ko file will still work for us.
First, we need to create the /extra/ directory for our kernel version, then copy the kernel module over to this directory.
Step 3: Enrolling Veeam Kernel Module Key:
Install the package that contains the public key for pre-built Veeam kernel module by using the following command:
We will have the notification like this:
Reboot the computer to enroll the Veeam public key into the UEFI database.
During reboot, when prompted, press any key to perform MOK management.
At the first step of the wizard, select Enroll MOK and press [Enter].
At the Enroll the key(s) step, select Yes and press [Enter].
Provide the password for the root account and press [Enter].
At the final step, select Reboot and press [Enter].
Step 4: Insert module veeamsnap:
We need to load the module into the currently running kernel using insmod:
At this point, our agent based backups will run fine; however, the loaded module will not persist if we reboot. We will need to create a file called /etc/modules-load.d/veeam.conf, and make sure that it has the name of the kernel module in it. We will also need to run depmod to add the loaded kernel module into the kernel module dependencies list.
Now, once we reboot the CentOS server, the veeamsnap module will automatically be loaded as a kernel module.
And our agent-based backups will now work correctly.
Step 2: On the Customize template step, do the following instead:
In the Application section, do the following:
Set the System Root User Password.
Set the CLI "admin" User Password.
Select the Is Autonomous Edge checkbox.
In the Network Properties section, do the following:
Set the Hostname.
Set the Management Network IPv4 Address. This is the management IP for the autonomous edge.
-Enter the HA Port details in the following format: VLAN_ID, Exit Interface, IP, Prefix Length.
For example:137,eth2,192.168.137.81,24. Replace the following values:
VLAN ID: VLAN ID of the uplink VLAN
Exit Interface: interface ID reserved for uplink traffic
IP: IP address reserved for the uplink interface
Prefix Length: prefix length for the uplink network
-In the HA Port Default Gateway field, enter the default gateway of the management network
-Select the Secondary API Node checkbox.
-In the Primary Node Management IP field, enter the management IP address of the primary autonomous edge.
-In the Primary Node Username field, enter the username of the primary autonomous edge (for example, "admin").
-In the Primary Node Password field, enter the password of the primary autonomous edge.
-In the Primary Node Management Thumbprint field, enter the API thumbprint of the primary autonomous edge.
You can get this by connecting using SSH to the primary autonomous edge using admin credentials and running the command: “get certificate api thumbprint”
3
Step 3: Complete the remaining OVF template deployment steps to deploy the secondary autonomous edge (on-premises Layer 2 VPN client).
PowerOn the second NSX autonomous edge
4
Step 4: Validate:
It will take some minutes to sync.
Log in to both NSX autonomous nodes, check High Availability, L2VPN\
-Primary node:
-Secondary node:
-Port ID, Tunnel ID, exit interfaces are same on both nodes.
5
Step 5: Failover test:
To test the NSX autonomous failover:
-Ping from on-premises to HI GIO cloud.
-Shutdown NSX autonomous primary node
-Result:
NSX autonomous secondary status will change to ACTIVE, L2 VPN = UP
The connection drop ~ 5-10 seconds
#
OVF Template Name
Port Group
Primary Node
Second Node (optional)
Remark
Overview
1
Procedure
*** If you want to restore and migrate many VMs at the same time
Please contact HI GIO support.
Choose the VM and point that needs to be restored with Instant Recovery.
Select Restore mode.
Verify status restore.
Migrate and Verify VM.
1
Step 1: From the main menu vCD Portal, select More -> Data Protection with Veeam
2
Step 2: Select tab VMs
3
Step 3: Select VM need to restore --> Instant Recovery
4
Step 4: On Restore Point
Select backup date want to restore --> Next
5
Step 5. On Restore mode
There are 2 modes:
*** Restore to the original location: Quickly restore the selected VM to its original location with the original name and settings. This option minimizes the chance of user input error.
VM restore will override the original VM.
6
Step 6: Verify Status VM restore
Select tab VMs → History to check the status of VM restore
7
Step 7: Migrate to Production
*** After checking the data on VM restore, if it contains the data you want, you need to migrate to production to ensure I/O performance for the VM.
Back to Data Protection with Veeam → Instant Recovery
8
Step 8: Verify VM restore information
*** To make sure VM restore has run with the correct configuration, go back to vCD portal and check:
Hard disk (Size, IOPS, Storage Policy)
Overview
Requirement
Procedure
3
Step3: Enable Object Lock (If needed)
Object Lock is a feature that allows you to store objects using the write-once, read-many (WORM) model. ObjectLock can help prevent objects from being deleted or overwritten for a fixed period or indefinitely.
The Object Lock feature is only used when creating a new Bucket. After selecting “Enable object lock” for a Bucket, all files/folders created/uploaded in that Bucket will be automatically set to the mode you selected in the next step.
4
Step 4: Choose "Governance mode" or "Compliance mode" or “NONE“
Governance mode: Use Governance mode if you want to protect objects from deletion by most users for a pre-set retention period but also want some users with special permissions to have the flexibility to change retention settings or delete objects. Users with the s3:BypassGovernance Retention permission can override or delete retention settings in governance mode.
Compliance mode: Use Compliance mode if you have compliance data retention requirements. You should only use Compliance mode if you do not want any users to be able to delete objects within the preset retention period.
NONE mode: Use Veeam Backup mode to protect the backup file “immutable mode of Veeam”.
This short manual guide is designed to help HI GIO users navigate
How to install vCDA On-Premises
How to complete the vCDA Configuration Wizard
Procedure
Before installing the VMware Cloud Director Availability On-Premises Appliance, verify that the on-premises site meets the deployment requirements. Also, allow the network communication within the on-premises site and to the cloud site
vCenter Requirements. 6.5U3, 6.7U3, 7.0 (GA-U3), 8.0 (GA, U1). (We also support vCenter 6.0U3, 5.5U3 only for migration purpose)
Network Requirements. To get a list of the required firewall ports to be opened, see VMware Cloud Director Availability Network Ports.
Link:
Hardware Requirements. From a hosting perspective, the VMware Cloud Director Availability On-Premises Appliance is a virtual machine with the following hardware requirements
4 vCPUs
4 GB RAM
Use the vSphere Replication tag to configure the ESXi host for the Outgoing Replication Traffic
Use the vSphere Replication NFC tag to configure the ESXi host for the Incoming Replication Traffic
Configure the replication VMkernel interface in its own IP subnet and connect the VMware Cloud Director Availability On-Premises Appliance to the same virtual port group. Using this configuration, the replication traffic between the ESXi hosts and the VMware Cloud Director Availability On-Premises Appliance stays in the same broadcast domain. As a result, uncompressed replication traffic avoids crossing a router and saves the network bandwidth
The tenant deployment process is similar to all typical VMware OVF deployments. The tenant must install the vCloud Availability On-Premises Appliance OVA into the vCenter.
Please download OVA file from this link
Once downloaded, log into your vSphere Client and
Log in to your vCDA appliance at https://your-appliance-IP/ui/admin. Use the root/password defined during OVA deployment
Change the root password. Set and confirm a new password. Create a strong password with at least eight (8) characters. Make sure to use lowercase, uppercase, numeric, and special characters.
To get started, you will need to configure a Lookup Service Endpoint. To do so, select Run Initial Setup Wizard
Using Edge Gateway Firewall
Overview
An edge gateway firewall monitors North-South traffic to provide perimeter security functionality, including firewall, Network Address Translation (NAT), and site-to-site IPSec and SSL VPN functionality.
Firewall rules to apply to an edge gateway firewall to protect the virtual machines in an organization's virtual data center from outside network traffic
Procedure
To create firewall rules and add them to an edge gateway, you need to define some things:
Name: Name for the rule.
Source: IP Sets\Dynamic Groups\Static Group (1.1, 1.2, 1.3, 1.4)
Destination: IP Sets\Dynamic Groups\Static Group (1.1, 1.2, 1.3, 1.4)
Application: Select applications with port to apply rule (1.5)
Action: Allow\Reject\Drop
IP Protocol:IPv4/IPv6 or both
Add an IP Set:
Step 1: IP sets are groups of IP addresses and networks to which the firewall rules apply (as Source and Destination).
Step 2: In the top navigation bar, click Networking and click Edge Gateways.
Step 3: Select the edge gateway that you want to edit
Step 4: Under Security, click IP Sets
Step 5: Click New.
Step 6: Enter a meaningful Name, and a Description for IP Sets
Step 7: Enter an IPv4 address, IPv6 address, or an address range in a CIDR format, and click Add.
Step 8: To modify an existing IP address or range, click Modify and edit the value.
Step 9: To confirm, click Save.
Create a Static Security Group:
Static security groups are data center group networks to which distributed firewall rules apply (as Source and Destination). Grouping networks helps you reduce the number of distributed firewall rules that need to be created.
Step 1: In the top navigation bar, click Networking and click Edge Gateways.
Step 2: Select the edge gateway that you want to edit
Step 3: Under Security, click Static Groups.
Step 4: click New.
Step 5: Enter a Name and a Description for the static group, and click Save.
The static security group will appear in the list.
Step 6: Select the newly created static security group and click Manage Members.
Step 7: Select the data center group networks that you want to add to the static security group >> Save
Assign Security Tags to VM:
Security tags you create and assign to virtual machines help you define edge gateway and distributed firewall rules.
Step 1: In the top navigation bar, click Networking.
Step 2: Click Security Tags.
Step 3: Click Add Tag.
Step 4: Enter a tag name.
Step 5: From the list of virtual machines in the organization, select the ones to assign the newly created tag.
Step 6: Click Save.
Create a Dynamic Security Group:
You can define dynamic security groups of virtual machines based on specific criteria (VM Name or Tag Name) to which firewall rules should be applied.
Step 1: In the top navigation bar, click Networking and Edge Gateways.
Step 2: Select the edge gateway that you want to edit
Step 3: Under Security, click Dynamic Groups.
Step 4: Click New.
Step 5: Enter a Name and a Description for the dynamic security group.
Step 6: To create a Criterion for inclusion in the group, add up to four rules that apply to a VM Name or a VM security tag.
VM Name: a rule that applies to VM names containing or starting with a term you specify.
VM tag: a rule that applies to VM tags that equal, contain, start with, or end with a term you specify.
As figured out, I created 02 rules
VM Name: Start With “demo”
VM Tag: Equals “non-prd” (That you created in 1.3)
Step 7: Click Save.
Add a Custom Application Port Profile:
You can use preconfigured and custom application port profiles to create firewall rules.
Application port profiles include a combination of a protocol and a port or a group of ports used for firewall services.
Step 1: In the top navigation bar, click Networking and click Edge Gateways.
Step 2: Select the edge gateway that you want to edit
Step 3: Under Security, click Application Port Profiles
Step 4: In the Custom Applications pane, click New.
Step 5: Enter a Name and a Description for the application port profile.
Step 6: From the Protocol drop-down menu, select the protocol: TCP, UDP, ICMPv4, ICMPv6
Step 7: Enter a port or a range of ports, separated by a comma, and click Save.
We have predefined Objects in the previous. We will create the edge gateway firewall rule as below:
Step 1: In the top navigation bar, click Networking and click Edge Gateways
Step 2: Select the edge gateway.
Step 3: Select Firewall under Services on the left.
Step 4: Click Edit Rules.
Step 5: To add a firewall rule, click New on Top.
Using Distributed Firewall in a Data Center Group
Overview
HI GIO supports a distributed firewall service for data center groups. You create a single default security policy applied to the data center group.
It can inspect every packet and frame coming to and leaving the VM regardless of the network topology. Packet inspection is done at the VM virtual NIC (vNIC) level, which enables access-control lists (ACLs) to be applied closest to the source.
Procedure
To create distributed firewall rules and add them to a data center group, you need to define some things:
Name: Name for the rule.
Source: IP Sets\Dynamic Groups\Static Group (1.1, 1.2, 1.3, 1.4)
Destination: IP Sets\Dynamic Groups\Static Group (1.1, 1.2, 1.3, 1.4)
Application: Select applications with port to apply rule (1.5)
Action: Allow\Reject\Drop
IP Protocol:IPv4/IPv6 or both
Add an IP Set to the Data Center Group:
IP sets are groups of IP addresses and networks to which the distributed firewall rules apply (as Source and Destination). Combining multiple objects into IP sets helps you reduce the total number of distributed firewall rules to be created
Step 1: In the top navigation bar, click Networking and then click the Data Center Groups tab
Step 2: Click the data center group name
Step 3: Under Security, click IP Sets
Step 4: Click New.
Step 5: Enter a meaningful Name, a Description for IP Sets
Step 6: Enter an IPv4 address, IPv6 address, or an address range in a CIDR format, and click Add.
Step 7: To modify an existing IP address or range, click Modify and edit the value.
Step 8: To confirm, click Save.
Create a Static Security Group:
Static security groups are data center group networks to which distributed firewall rules apply (as Source and Destination). Grouping networks helps you reduce the total number of distributed firewall rules that need to be created.
Step 1: In the top navigation bar, click Networking and then click the Data Center Groups tab
Step 2: Click the data center group name
Step 3: Under Security, click Static Groups.
Step 4: Click New.
Step 5: Enter a Name, a Description for the static group, and click Save.
The static security group will appear in the list.
Step 6: Select the newly created static security group and click Manage Members.
Step 7: Select the data center group networks that you want to add to the static security group >> Save
Assign Security Tags to VM:
Security tags you create and assign to virtual machines help you define edge gateway and distributed firewall rules.
Step 1: In the top navigation bar, click Networking.
Step 2: Click Security Tags.
Step 3: Click Add Tag.
Step 4: Enter a tag name.
Step 5: From the list of virtual machines in the organization, select the ones to assign the newly created tag.
Step 6: Click Save.
Create a Dynamic Security Group:
You can define dynamic security groups of virtual machines based on specific criteria (VM Name or Tag Name) to which to apply distributed firewall rules.
Step 1: In the top navigation bar, click Networking and then click the Data Center Groups tab
Step 2: Click the data center group name
Step 3: Under Security, click Dynamic Groups.
Step 4: Click New.
Step 5: Enter a Name and a Description for the dynamic security group.
Step 6: To create a Criterion for inclusion in the group, add up to four rules that apply to a VM Name or a VM security tag.
VM Name: a rule that applies to VM names containing or starting with a term you specify.
VM tag: a rule that applies to VM tags that equal, contain, start with, or end with a term you specify.
As figured out, I created 02 rules
VM Name: Start With “demo”
VM Tag: Equals “non-prd” (That you created in 1.3)
Step 7: Click Save.
Add a Custom Application Port Profile:
You can use preconfigured and custom application port profiles to create distributed firewall rules.
Application port profiles include a combination of a protocol and a port or a group of ports, used for firewall services.
Step 1: In the top navigation bar, click Networking and then click the Data Center Groups tab
Step 2: Click the data center group name
Step 3: Under Security, click Application Port Profiles
Step 4: In the Custom Applications pane, click New.
Step 5: Enter a Name and, a Description for the application port profile.
Step 6: From the Protocol drop-down menu, select the protocol: TCP, UDP, ICMPv4, ICMPv6
Step 7: Enter a port, or a range of ports, separated by a comma, and click Save.
We have predefined Objects in the previous. We will create the distributed firewall rules as below:
In the top navigation bar, click Networking and then click the Data Center Groups tab
Click the data center group name
3. Click the Distributed Firewall tab on the left.
Create backup job on Windows OS via Veeam agent console
Overview
This is a document on how to create a backup job on Windows.
Procedure
1
Step 1: Configure job on Veeam Backup Agent
StartVeeam Backup Agent Application
2
Step 2: Create a Back Job
Choose Add New Job…
Input Name and Description for the job
Choose Backup Mode
Choose Veeam Cloud Connect Repository
Enter the address of BaaS Cloud Gateway Address:
HCM: backup-hcmc.higio.net
HN: backup-hni.higio.net
Accept the certificate details.
Enter Username and Password.
Check the capacity of BaaS Storage
Advantage configuration
Enable or Disable Backup Cache
Enable or Disable Guest Processing (Backup SQL, File index)
Schedule Backup
Check the settings
Run the Backup Job
Veeam Agent Installation for CentOS 9 Stream
This document is for installing the Veeam Backup Agent Linux on CentOS 9 Stream.
After choosing 1 of 2 modes to lock the object, you have to choose the desired number of days in the "Retention period" section.
Retention period: 90 days means that the Bucket and the objects in that Bucket are locked in the mode you choose for 90 days from the date the Bucket was created.
Retention period: Specify a fixed period of time during which the object is locked. During this period, your object is protected by WORM and cannot be overwritten or deleted. You can apply a retention period in days with a minimum of 1 day and no maximum.
Leave the remaining fields empty.
Set the Management Network Netmask. This is the management network prefix length.
Set the Default IPv4 Gateway. This is the default gateway of the management network.
In the DNS section, do the following:
In the DNS Server list field, enter the DNS server IP addresses separated by spaces.
In the Domain Search List field, enter the domain name.
In the Services Configuration section, do the following:
Enter the NTP Server List.
Enter the NTP Servers, separated by spaces.
Select the Enable SSH checkbox.
Select the Allow Root SSH logins checkbox.
Leave External section empty.
In the HA section, do the following:
After powering on the NSX autonomous primary node, the HA status between the nodes was re-established. The secondary edge remains active, and the primary will become active only in case of additional failure.
NSX Edge core services do not start unless you enter passwords meeting these requirements:
At least 12 characters
At least one uppercase letter
At least one lowercase letter
At least one digit
At least one special character
At least five different characters
VM original will be shut down and deleted when you successfully restore.
>> Please follow step 5.1
*** Restore to a new location or with different settings: Customize the restored VM location and change its settings. The wizard will automatically populate all controls with the original VM settings as the defaults.
This mode will increase your resources, so please check your available resources and contact HI GIO-Sales if you want to add more resources to restore the VM.
You need to create a new vApp to restore the VM.
>> Please follow step 5.2
5.1.1 Select Next
5.1.2 On Summary
Verify VM restore information → select Power on VM automatically → Finish
5.2.1 Select Next
5.2.2 On Destination
Specify vApp to restore the virtual machine to, and type in the restored VM's name.
Click Choose
Select vApp has been created before
Change VM name → Next
5.2.3 On Network
Keep default → Select Next
5.2.4 On Summary
Verify VM restore information → select Power on VM automatically → Finish
Back to vCD portal, VM restore had power-on
Select VM restore → Migrate to Production
On Destination → Select Choose...
Select Storage Policy → OK
Select Next
On Ready → Finish
To check the status of the migrated VM restore, select VMs → History
Select VM restore
VM restore has migrated to production
Compute (CPU, Memory)
VM restore has been recovered successfully, we can back to vCD portal to check the data
Step 5.1. Restore to the original location
Step 5.2 Restore to a new location, or with different settings
When Instant Recovery is performed:
Veeam Backup & Replication uses the Veeam vPower technology to mount a workload image to an ESXi host directly from a compressed and deduplicated backup file.
DO NOT shutdown\Power Of VM to avoid data loss.
Please process step 7 & 8 to complete the recovery.
10 GB Storage
Deployment Requirements. In ESXi hosts, a VMkernel interface can be dedicated for the replication traffic. By default, ESXi handles the replication traffic through its management VMkernel interface. As a best practice, you can separate the management traffic from the replication traffic by creating a dedicated VMkernel interface. Use following tags when creating a VMkernel interface for the replication traffic
Deploy OVF Template
Select an OVF template. Install from a local file. Browse to the location of the previously downloaded OVA. Select the vCDA OVA file and click Next
Select a name and folder. Type in your desired virtual machine (appliance) name. Next, select a location for your virtual machine
Select a compute resource. Choose a host or a cluster for the appliance. Click Next
Review details. This is a chance for you to evaluate and verify the template
License agreement. Check the I accept all license agreements checkbox and click Next
Select storage. Configure optional storage options for the deployment and click Next
Select networks. Choose a destination network for every individual source network
Customize template. During this step of the wizard, customize the deployment
Root Password. Defining a root password is mandatory. However, you will need to change it when you log in to vCDA for the first time. So, you don’t need to define a very strong password at this point
Enable SSH. Select the Enable SSH checkbox
NTP Server. Enter the NTP server address the vCDA appliance will use. vCenter Server, ESXi, vCloud Director, Platform Services Controller, and the vCloud Availability appliance MUST all use the same NTP server
Hostname. The hostname of VM
IP. IP address ( e.g. 192.168.1.186/24 )
Gateway. Gateway address
MTU. MTU ( e.g. 1500 )
DNS Server. IP DNS Server. It needs to resolvable the domain name of vCenter Server and Service Endpoint
Search Domains. List of search Domains ( e.g. abc.local )
Ready to complete. Review the settings. You can also select Power on after deployment. Click Finish to deploy the Appliance
Lookup Service. Enter your connection details to set up the lookup service along with SSO admin credentials
Lookup service address. Type in the following URL, adding the IP address of your vCenter: https://Ip-of-your-vcenter:443/lookupservice/sdk
Enter SSO admin account credentials in the Username and Password field
Site Details. In it, type your Site Name and optionally, a short Description about the site. Click Next
Proceed to the configure Cloud Details by pairing up your vCloud and vCDA sites
Service Endpoint Address, Organization Admin and Organization Password is provided by HI GIO Support
Configure your organization’s credentials for logging in to the cloud site. Type in Organization Admin (user@org) and Organization Password
Optional: Select Allow Access from Cloud. If you select this feature, the cloud provider and organization administrators can access and perform certain operations through the vCloud Availability Port
If you leave this feature deselected, configuring new replications will only be accessible to users authenticated to the on-premises vCloud Availability Portal. Additionally, no existing replications will be reversed from the Portal
Service Endpoint Address, Organization Admin and Organization Password is provided by HI GIO Support
Click Next and accept the SSL certificate of the vCenter Server Lookup to continue
Move on to Ready to Complete. It shows the details you have provided in the previous steps. Verify that everything is accurate
Check Configure local placementnow to enable cloud to datacenter replications. Leaving the box unchecked requires additional set up to configure the replications
Applications: Select default profiles or custom profiles that created in 1.5
Source: Select Any or Object created in 1.1, 1.2, 1.3, 1.4
Destination: Select Any or Object created in 1.1, 1.2, 1.3, 1.4
Action: Allow\Reject\Drop
IPProtocol: IPv4/IPv6 or both
Logging: [Enable or disable by toggle] enable to have the address translation performed by this rule logged
Step 7: Click Save.
After creating the firewall rules, they appear in the Edge Gateway Firewall Rules list. You can move up, down, edit, or delete the rules as needed.
Please do not remove IP Sets name starting with HIGIO- (if any)
Each traffic session is checked against the top rule in the firewall table before moving down the subsequent rules in the table. The first rule in the table that matches the traffic parameters is enforced.
Please do not remove the rules name starting with HIGIO- (if any)
4. Click Edit Rules.
5. To add a firewall rule, click New on Top.
NOTE: Each traffic session is checked against the top rule in the firewall table before moving down the
subsequent rules in the table. The first rule in the table that matches the traffic parameters is
enforced
6. Configure the rule
Name: [Name of rule]
State: [Enable or disable rule by toggle]
Applications: Select default profiles or custom profiles that created in 1.5
Context: (Optional) Select context profile for the rule.
Source: Select Any or Object created in 1.1, 1.2, 1.3, 1.4
Destination: Select Any or Object created in 1.1, 1.2, 1.3, 1.4
Action: Allow\Reject\Drop
IP Protocol: IPv4/IPv6 or both
Logging: [Enable or disable by toggle] enable to have the address translation performed by this rule logged
7. Click Save.
Please do not remove the rules name starting with HIGIO (if any)
This will download an RPM file. You will likely be unable to download this directly from this page to your Linux machine, as your server will likely not have a GUI or web browser. To get around this, it is best to download the RPM to your workstation and then use WinSCP or MobaXterm to copy the RPM file to your server via SSH.
Once the RPM is on your server, install it and its dependencies:
The modules bdevfilter and blksnap will be created in /lib/modules/$(uname -r)/extra
We can confirm that this module has not loaded by running lsmod, and grepping for blksnap. We will see that grep returns 0 lines of output.
Step 3: Insert modules bdevfilter and blksnap:
We need to load the module into the currently running kernel using insmod:
At this point, our agent-based backups will run fine; however, the loaded module will not persist if we reboot. We must create a file called /etc/modules-load.d/bdevfilter.conf and/etc/modules-load.d/blksnap.conf , and make sure that it has the name of the kernel module. We must also run depmod to add the loaded kernel module to the kernel module dependencies list.
Once we reboot the CentOS server, the veeamsnap module will automatically be loaded as a kernel module.
And our agent-based backups will now work correctly.
Create 2 files for signing modules to the UEFI database.
Run the file one-time-setup first and then reboot:
During the reboot, when prompted, press any key to perform MOK management.
At the wizard's first step, select Enroll MOK and press [Enter].
At the Enroll the key(s) step, select Yes and press [Enter].
Provide the password for the root account and press [Enter].
At the final step, select Reboot and press [Enter].
After that, sign 2 modules by running file sign-modules:
Step 4: Insert modules bdevfilter and blksnap:
We need to load the module into the currently running kernel using insmod:
At this point, our agent-based backups will run fine; however, the loaded module will not persist if we reboot. We must create a file called /etc/modules-load.d/bdevfilter.conf and/etc/modules-load.d/blksnap.conf , and make sure that it has the name of the kernel module. We must also run depmod to add the loaded kernel module to the kernel module dependencies list.
Once we reboot the CentOS server, the veeamsnap module will automatically be loaded as a kernel module.
And our agent-based backups will now work correctly.
This will download an RPM file. You will likely be unable to download this directly from this page to your Linux machine, as your server will likely not have a GUI or web browser. To get around this, it is best to download the RPM to your workstation and then use WinSCP or MobaXterm to copy the RPM file to your server via SSH.
Once the RPM is on your server, install it and its dependencies:
The modules bdevfilter and blksnap will be created in /lib/modules/$(uname -r)/extra
We can confirm that this module has not loaded by running lsmod, and grepping for blksnap. We will see that grep returns 0 lines of output.
Step 3: Enrolling Veeam Kernel Module Key:
Create a directory /root/module-signing:
Download 3 scripts from the link: and put it in the directory just created:
Create 2 files for signing modules to the UEFI database.
Run the file one-time-setup first and then reboot:
During the reboot, when prompted, press any key to perform MOK management.
At the wizard's first step, select Enroll MOK and press [Enter].
At the Enroll the key(s) step, select Yes and press [Enter].
Provide the password for the root account and press [Enter].
At the final step, select Reboot and press [Enter].
After that, sign 2 modules by running file sign-modules:
Step 4: Insert modules bdevfilter and blksnap:
We need to load the module into the currently running kernel using insmod:
At this point, our agent-based backups will run fine; however, the loaded module will not persist if we reboot. We must create a file called /etc/modules-load.d/bdevfilter.conf and/etc/modules-load.d/blksnap.conf , and make sure that it has the name of the kernel module. We must also run depmod to add the loaded kernel module to the kernel module dependencies list.
Once we reboot the CentOS server, the veeamsnap module will automatically be loaded as a kernel module.
And our agent-based backups will now work correctly.
Important: If the server boots with Secure Boot, we can’t insert the module → Must run step 3 on Secure Boot below first.
Important: The prompt will time out in 10 seconds. If you don't press any key, the system will continue booting without enrolling the key. If you don't enroll the key at reboot, you will have to reconfigure the key by reinstalling the ueficert package and reboot again
How to configure receive Alarm from BaaS
Overview
This is a document for how to configure receive Alarm from BaaS
You can choose the job that was already created from the Service Prover template, or you can create a new one by choosing Create New.
Input the Name and description (Optional), then click Next
Choose Server, then Next
Choose the Backup Mode that you want, then Next
Choose the Veeam Cloud Connect repository, then Next
Set the Restore points you want to keep and choose Advanced Settings… for more options.
Advanced Option:
After finishing Apply then, choose Next to continue.
Choose Use sub-tenant accounts for each managed backup agent with the following quota and set the quota for this backup job, or you can set it Unlimited.
Enable application-awareprocessing or script execution or file system indexing if you want to back up. Next.
Schedule the backup job, then Next.
Review the backup job configuration and then choose Finish.
Tick the job that wants to run, then choose Assign.
Choose the policy from the Backup Policy column to check the create backup job process.
This short manual guide is designed to help HI GIO users navigate
How to create a Migration Job
How to create a Protection Job
How to Test Failover, Failover, Reverse, or Migrate
Procedure
Configuring a migration allows later migrating a vApp or a virtual machine to a remote organization and running the workload in the destination site
The target recovery point objective (RPO) for a migration is 24 hours
If you log in to VMware Cloud Director Availability On-Premises Appliance, then :
Outgoing Replications are replication and failover VM from the on-premises vCenter Server to a cloud site
Incoming Replications are replication and failover VM from the cloud site to the on-premises vCenter Server
If you login to VMware Cloud Director Availability Tenant Portal (provided by Services Provider) then :
Incoming Replications is replication and failover VM from the on-premises vCenter Server to a cloud site
Outgoing Replications are replication and failover VM from cloud site to on-premises vCenter Server or Cloud to Cloud
In the left pane, choose a Replication Direction – Choose Outgoing Replication – Create New Migration
Select the VMs you want to migration by checking the corresponding box(es). Click Next
On the Destination VDC and Storage policy page, select the virtual data center for the replication destination and the storage policy for placing the recovered virtual machines, and click Next.
On the Settings page, configure the following replication settings and click Next
To apply compression on the replication data traffic for reducing the network data traffic at the expense of CPU, leave Compress replication traffic selected
To start the replication when the wizard finishes, leave Delay start synchronization deselected. Alternatively, to schedule the start of the replication, select it and enter the local date and time for starting the replication
From the VDC VM placement policy drop-down menu, select an organization VDC placement compute policy for the recovered virtual machines
(Optional) To select specific hard disks of the virtual machines for replicating to the destination site for reducing the replication data network traffic, select Exclude disks
(Optional) To select a previous copy of the virtual machines in the destination site for reducing the replication data network traffic, select Configure Seed VMs
If you selected Exclude disks, on the Replicated Disks page select the virtual machine disks for replicating and click Next
On the Ready to complete page, verify that the replication settings of the migration are correct and click Finish
After the replication finishes, for the vApp and its virtual machines in the Replication type column, you see a Migration state
Configuring a protection allows protecting a vApp or a virtual machine from one organization to another, while keeping the workload running in the source site. If the source site is unavailable, after a successful replication you can fail over and power on the source virtual machine in the destination site
If you login to VMware Cloud Director Availability On-Premises Appliance then :
Outgoing Replications is replication and fail over VM from the on-premises vCenter Server to a cloud site
Incoming Replications is replication and fail over VM from cloud site to on-premises vCenter Server
If you login to VMware Cloud Director Availability Tenant Portal (provided by Services Provider) then :
Incoming Replications is replication and fail over VM from the on-premises vCenter Server to a cloud site
Outgoing Replications is replication and fail over VM from cloud site to on-premises vCenter Server or Cloud to Cloud
In the left pane, choose a Replication Direction – Choose Outgoing Replication – Create New Protection
Select the VMs you want to protect by checking the corresponding box(es). Click Next
On the Destination VDC and Storage policy page, select the virtual data center for the replication destination and the storage policy for placing the recovered virtual machines, and click Next.
To set the SLA settings of the replication, select any of the preconfigured SLA profiles. Click Next
From the VDC VM placement policy drop-down menu, select an organization VDC placement compute policy for the recovered virtual machines
(Optional) To select specific hard disks of the virtual machines for replicating to the destination site for reducing the replication data network traffic, select Exclude disks
To manually configure the SLA settings, select Configure settings manually
Target recovery point objective (RPO): If you selected Configure settings manually, set the acceptable period for which data can be lost if there is a site failure by using the slider or by clicking the time intervals. The available RPO range for a protection is from one minute to 24 hours
Retention policy for point in time instances: If you selected Configure settings manually, to preserve multiple rotated distinct instances to which the virtual machines can be recovered, select this option, select the number of replication instances to keep, and select the retention time distance and unit. The retention distance unit must be greater than RPO
Instances: Select how many rotated instances participate in the current retention rule. The total number of instances in this example matches the maximum of 24 rotated instances
Distance: Select the time distance that the rotated instances spread apart in the current retention rule
Unit: Select the time unit for spreading the rotated instances in the current retention rule. Select one from: Minutes – Hours – Days – Weeks – Months – Years
On the Ready to complete page, verify that the replication settings of the protection are correct and click Finish
Diagram for Replication State
Test Failover: By performing a test failover you can validate that the data from the source site replicates correctly in the destination site
In the left pane, choose a replication direction
Select the protected vApp or virtual machine to test the failover and click All actions > Test Failover
On the Recovery Settings page, configure the recovered workload and click Next
Power on recovered vApps: Select to power on the virtual machines in the destination site after the task completes
Network settings:
On the Recovery Instance page, configure the recovery point in time and click Next
Synchronize all VMs to their current state: Creates an instance of the power on workload with its latest changes and uses that instance for the test failover
Manually select existing instance: Select an instance without synchronizing the data for the recovered workload
On the Ready To Complete page, review the test details and click Finish
In the Last changed column, you can monitor the progress of the test. After the test finishes, for the vApp and its virtual machines in the Recovery state column you see a Test image ready state
To Delete the Test Failover results, select the replication to clean. Click All actions > Test Cleanup.
The Cleanup Deletes All recovered vApps and virtual machines
Perform a Failover Task: If the protected source site is unavailable, in the destination site perform a workload disaster recovery operation
Select the protected vApp or virtual machine to fail over and click All actions > Failover
In the Failover wizard, configure your selected workload for the failover
Consolidate VM disks: Select this option for a better performance of the recovered virtual machines at the expense of the failover task taking longer to complete
Power on recovered vApps: Select this option to power on the virtual machines on the destination site after the task completes.
On the Recovery Instance page, configure the recovery point in time and click Next
On the Ready To Complete page, review the task details and click Finish
After the failover task finishes, the failed over workload is running in the destination site and the workload is no longer protected upon the task completion. For the vApp and its virtual machines, in the Recovery state column you see a Failed-Over state
Perform a Reverse Task:
After performing failover or migration, return the workload data from the destination site back to the original source site by reversing the replication.
After failing over or migrating from the source site to the destination site, the workload runs on the destination site. A subsequent reverse task replicates the failed-over or migrated workload data back to the original source protected vApp or virtual machine
After the reverse task finishes, the reversed replication overwrites the source vApp or virtual machine. The reversed workload runs in the destination site with a workload protection in the original source site. For the vApp and its virtual machines, in the Recovery state column you see a Reversed state
Perform a Migrate Task: By migrating an existing replication to a remote organization, the workload runs in the destination site and the source workload is powered off
Select the protected vApp or virtual machine to migrate over and All actions > Migrate
On the Migrate Settings page, configure the recovered workload and click Next
All source vApps will be powered-off after successful recovery
Consolidate VM disks: Select this option for a better performance of the recovered virtual machines at the expense of the failover task taking longer to complete
On the Ready To Complete page, review the task details and click Finish
After a successful recovery, all source virtual machines are synchronized and then powered off. The migration completes when in the Recovery state column of the replication you see Failed-Over
A manual (offline) sync runs. If the source workload is powered on, then it is powered off and a manual sync runs. Then the vApp or virtual machines are recovered on the destination site
3. HI GIO M365 BaaS
This is a document on how to:
Add New Organizations
Create a Backup Job
Restore on Self-service Restore Portal
(Optional) To select a previous copy of the virtual machines in the destination site for reducing the replication data network traffic, select Configure Seed VMs
Compress replication traffic: If you selected Configure settings manually, to apply compression on the replication data traffic for reducing the network data traffic at the expense of CPU, select this option
Delay start synchronization: If you selected Configure settings manually, choose the following option
To schedule the start of the replication, select this option and enter the local date and time to start the replication.
To start the replication when the wizard finishes, leave this option deselected.
VDC VM placement policy: Select an organization VDC placement compute policy for the recovered virtual machines
Exclude disks: To select specific hard disks of the virtual machines for replicating to the destination site for reducing the replication data network traffic, select this option
Configure Seed VMs : To select a previous copy of the virtual machines in the destination site for reducing the replication data network traffic, select this option
Create a Replication Seed: Use one of the following methods for creating a seed VM in the destination site
Offline data transfer: Export the VM as an OVF package into removable media and send it to Cloud service administrator imports the package to your cloud organization
Copy over the network: Copy a source VM to the cloud organization and transfer the source data to the destination site by using other means than VMware Cloud Director Availability (FTP, OneDrive, Google Drive, …)
On the Disks page you must select the hard disks to replicate and click Next
Select Apply preconfigured network settings on failover, to assign the network configured during the virtual machine replication
Select Connect all VMs to network and from the drop-down menu select a network to connect the replicated virtual machines to
Network settings:
Select Apply preconfigured network settings on failover, to assign the network configured during the virtual machine replication
Select Connect all VMs to network and from the drop-down menu select a network to connect the replicated virtual machines to
When reversing a replication from a cloud site back to an on-premises site, VMware Cloud Director Availability uses the original datastore for the placement of the workload, regardless of the current on-premises local placement setting
Select the vApp or the virtual machine that are failed-over and All actions > Reverse
In the Reverse window, to confirm the reversal click Reverse. Reversing the replication enables the replication traffic and allows the replication to be recovered back to the source
Power on recovered vApps: Select this option to power on the virtual machines on the destination site after the task completes.
Network settings:
Select Apply preconfigured network settings on failover, to assign the network configured during the virtual machine replication
Select Connect all VMs to network and from the drop-down menu select a network to connect the replicated virtual machines to
In the Enter Company\User and Enter password fields, specify the credentials of an authorized user.
The user name must be provided in the Company Name\User format.
Click Log in.
Step 2: At the top right corner of the HIGIO Portal., click Configuration
Step 3: In the configuration menu on the left, click Plugin Library, then Click the Veeam Backup for Microsoft 365 plugin tile.
Step 4: In the menu on the left, click Organizations, then at the top of the list, click New.
Step 5: At the Protected Services step of the wizard, select Microsoft services that you want to protect (Exchange Online, SharePoint Online and OneDrive for Business, Microsoft Teams, Teams chats).
You can select Microsoft Teams and Teams chats check boxes only if both Exchange Online, SharePoint Online, and OneDrive for Business check boxes are selected.
Step 6: At the Connections Settings step of the wizard, select Microsoft Azure region is Default
Step 7: At the Application Settings step of the wizard, select the Register a new Azure AD application automatically option and specify the name of the new Azure AD application.
[If you have selected to protect SharePoint Online and OneDrive for Business] Select allow this application to enable export mode for SharePoint Web Parts check box to allow Veeam Backup for Microsoft 365 to back up web parts of your Microsoft SharePoint sites. For details on web parts, see .
Step 8: At the Microsoft 365 Logon step of the wizard, log in to your Microsoft 365 organization:
Click Copy code to copy an authentication code.
Consider that the code is valid for 15 minutes. You can click Refresh code to request a new code from Microsoft.
Click the Microsoft verification portal link.
A web browser window will open.
On the Sign in to your account webpage, paste the code you have copied and sign in to Microsoft Azure.
Make sure to sign in with the user account that has the Global Administrator role. For details on this role, see .
Return to the wizard and click Next when the Verification status: Verified
Step 9: Review organization settings and click Finish at the Summary step of the wizard.
From now on, these steps below just need to be done one time
Step 10: Register AzureADServicePrincipal for Tenant
Azure AD application that end users and restore operators from tenant organizations will use to access Restore Portal must be created for a Microsoft 365 organization on a service provider side.
Open the Powershell
Update PowerShell with Winget by below command
Run the cmdlet to install the Azure Active Directory PowerShell for Graph module. For more information, see .
Open a Windows PowerShell Command Prompt window. Depending on the permissions of your logged-in account, you may need to open the PowerShell window in Administrator mode.
To install the v1 module of the SDK in PowerShell Core or Windows PowerShell, run the following command:
This process may take some time to complete.
Run this command to install the beta module:
Run this command to install AzureAD module:
Register AzureADServicePrincipal with Power Shell
Connect to Organization and register AzureADServicePrincipal using the command below.
Connect-AzureAD
This command to log in to Azure Organization, the please user account that has Global Administrator permission
Step 11: Grant admin consent to this application on behalf of all users in the tenant organization
Access Azure Portal with a user account that has Global Administrator permission
Find AzureADServicePrincipal by application ID.
Choose tab permission to Grant admin consent.
Step 1: To launch the New Backup Job wizard:
In the menu on the left, click Backup Jobs.
Open the Microsoft 365 Objects tab.
At the top of the jobs list, click Create Job and select Backup Job.
Veeam Service Provider Console will open the New Backup Job wizard.
Step 2: At the Job Name step of the wizard, specify the job name and description.
Step 3: At the Organization step of the wizard, choose an organization to back up:
Click Select.
In the Available Organizations window, select an organization to back up.
Click Apply.
Step 4: At the Backup Mode step of the wizard, select the mode in which you want to create a backup:
In the Backup scope section, specify objects to back up:
Select the Entire organization option to back up the whole organization.
Select the Back up the specified objects option to back up individual objects:
Click Configure.
In the Objects to Back up window, select the type of object to back up: User, Group, Site, Teams, Personal Sites, or Current organization.
The list of available objects depends on which Microsoft Online services are selected in the organization settings.
Click Add. In this guide, I choose User for Objects to back up
Select an object in the list to customize processing options, click Edit Processing Options, or click a link in the Processing Options column.
[For User, Teams, Group, and Current organization object types] In the Edit processing options window, select the necessary processing options and click Save.
Note that processing options for Current organization objects will be applied to all users, groups, sites, and teams in the organization.
[For Teams and Current organization object types] You can modify the Chats and Teams chats check boxes only if the Teamschats protected service is selected in the organization settings.
For details about available object types and their processing options, see the section of the Veeam Backup for Microsoft 365 User Guide.
#Optional: To exclude specific objects, in the Exclusions section, set the toggle to On and specify objects to exclude:
Step 5: Review backup job settings at the wizard's Summary step.
After creating a Backup Job, please contact the support team to apply the daily schedule.
Internet Explorer is not supported. To access Restore Portal, use Microsoft Edge (version 79 or later), Mozilla Firefox (version 21 or later), or Google Chrome (version 24 or later).
Log in with the Microsoft Office account that you need to restore items. You must provide a user account in one of the following formats: user@domain.com or user@domain.onmicrosoft.com.
Click Log In.
Restore Portal will redirect you to the Microsoft authentication portal where you will be prompted to enter your Microsoft 365 user account password.
Step 2: Select a restore point from which you want to explore and restore data from backups created by Veeam Backup for Microsoft 365. For more information on how to view and select available restore points in Restore Portal, see .
To view available restore points and select a restore point that you want to use, do the following:
In the upper-left corner of the Restore Portal window, click Select Restore Point or the restore point timestamp.
In the displayed dialog box, do one of the following:
In the calendar, click the date for which Veeam Backup for Microsoft 365 has available restore points. Such dates are marked in bold. The available restore points for the selected date will be displayed on the right.
Step 3: Example with Exchange Restore
To restore Exchange items, do the following:
Open the Explore tab.
Select a restore point from which you want to explore and restore data. For more information, see .
In the navigation pane, browse through the hierarchy of folders with backed-up data.
The Exchange Restore wizard runs to configure the restore operation options.
Step 4: At the Items step, specify the items you want to restore. If you no longer wish to restore an item, select it and click Remove.
Step 5: At the Restore mode step, select where you want to restore the selected items:
Restore to the original location. Select this option if you want to restore the selected items to their original location.
Restore to a new location. Select this option if you want to restore the selected items to another location and specify the folder name in the Restore to the following folder field. If the specified folder does not exist, it will be created automatically.
Step 6: Click Advanced options to open the Restore options dialog.
In the Restore Options dialog, select check boxes next to the additional options that you want to apply during the restore operation and then click Apply:
Restore changed items. Select this check box if you want to restore items that have been changed.
Restore missing items. Select this check box if you want to restore missing items in the target folder.
Mark restored items as unread. Select this check box if you want to mark each restored item as unread.
Default is all options are selected.
#Optional: At the Reason step, specify a restore reason. This information will be available in the Reason column on the Restore Sessions tab, which you can reference later.
Step 7: At the Summary step, review the details of the restore operation and click Finish.
The Restore Portal runs the restore operation immediately and opens the Restore Sessions tab, where you can view details about the restore session's progress and results.
As we can see, restore items were restored to the Restore folder that we chose and marked as unread.
Restore other items. We can do the same step with Restore Exchange items.
Overview
Procedure
Click Select Latest Point to select the latest restore point available in a backup repository.
Click Apply.
Select a folder that contains the data you want to restore.
Select check boxes next to the necessary Exchange items in the preview pane.
Attention: Backing up Teams chats requires using protected APIs and additional billing charges from Microsoft. For details, see Microsoft Docs. For details on configuring your backup infrastructure to back up Teams chats, see this
This option is not recommended due to the time it takes to back up the whole organization. We should choose what to back up.
Oracle Linux 6 (starting from UEK R2) – Oracle Linux 8 (up to UEK R6)
Oracle Linux 8 (UEK R7) — for information on installation, see .
Oracle Linux 9 (UEK R7 up to 5.15.0-308.179.6.3.el9uek)
Oracle Linux 9 (UEK R8) – for information on installing Veeam Agent on Oracle Linux 9 with UEK R8, see .
SLES 12 SP4, 12 SP5, 15 SP1 – 15 SP6
SLES for SAP 12 SP4, 12 SP5, 15 SP1 – 15 SP6
Fedora 36, 37, 38 and 39
openSUSE Leap 15.3 – 15.6
openSUSE Tumbleweed has an experimental support status. For details about experimental support, see .
Veeam Agent for Linux supports 32-bit versions of:
RHEL 6.
Oracle Linux 6 distributions only.
Limitation:
13.0.1.94
Linux kernel version 3.10 to version 6.17 is supported. For the most up-to-date information on the Veeam Agent compatibility with Linux kernel versions of the supported distributions, see this Veeam KB article.
Veeam Agent supports the 64-bit versions of the following Linux distributions:
Debian 11.0 – 13.21
Ubuntu 16.04, 18.04, 20.04, 22.04 and 24.04
RHEL 8.4 – 9.6 and 10.0
Oracle Linux 7 – 10.0 (RHCK)
Oracle Linux 7 (starting from UEK R4) – Oracle Linux 8 (up to UEK R6)
Oracle Linux 8 (UEK R7) — for information on installation, see .
Oracle Linux 9 (UEK R7 up to 5.15.0-313.189.5.2.el9uek.x86_64)
Oracle Linux 9 (UEK R8) – for information on installing Veeam Agent on Oracle Linux 9 with UEK R8, see .
Oracle Linux 10 (UEK R8)
SLES 12 SP5, 15 SP3 – 15 SP7
SLES for SAP 12 SP5, 15 SP3 – 15 SP7
Rocky Linux 8.10, 9.4 – 9.6 and 10.0
AlmaLinux 8.10, 9.4 – 9.6 and 10.0
Limitation:
Management (MGMT) Agent Compatibility
Management Agent OS and Infrastructure support
1.Management Agent v9
2.Management Agent v9.1
Backup Agent Compatibility
Backup Agent OS and Infrastructure support
1. Veeam Agent for Microsoft Windows
2. Veeam Agent for Linux
3. Veeam Backup & Replication (VBR)
NOTE:
Veeam Backup & Replication 13.0.0 is not supported.