# 1. HI GIO BaaS

## <mark style="color:green;">**Overview**</mark> <a href="#overview" id="overview"></a>

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![](/files/76eNJOSpElFJfLVkGEyM)

Online backup service, also known as cloud backup or backup as a service (BaaS), is a method of offsite data storage in which a service vendor regularly backs up files, folders, or the entire contents of a hard drive to a remote secure cloud-based data repository over a network connection.

* **Portal:**

**HCM site:** <https://portal-hcmc-backup.higio.net/>

**HN site:** <https://portal-hni-backup.higio.net/>

* **Cloud Gateway:**

**HCM site:** [backup-hcmc.higio.net](http://backup-hcmc.higio.net/) (IP address 118.68.171.248 and 118.68.171.233)

**HN site:** [backup-hni.higio.net](http://backup-hni.higio.net/) (IP address 1.55.215.248 and 1.55.215.250)
{% endhint %}

## <mark style="color:green;">Procedure</mark> <a href="#guidelines" id="guidelines"></a>

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{% step %}
**Step 1:** Check and prepare your machine to match the requirements from [BaaS Support Matrix](/back-up-as-a-service/1.-hi-gio-baas/baas-support-matrix.md):
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{% step %}
**Step 2:** Open firewall outbound to ***Cloud Gateway IP*** with ports 6180 and 53:

<figure><img src="/files/xmtWzHKUY11G5Eg6Qusw" alt=""><figcaption></figcaption></figure>
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{% step %}
**Step 3:** Access the BaaS portal, download and install the Agent following OS types:

For [Linux ](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-linux.md)Server.

For [Windows](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-windows.md) Server.

* **Manage backup** (After installation is completed, you can manage the backup job and machine via the BaaS portal or via the Veeam agent console).
  * Create a backup job:
    * Via agent console:

      * [Linux](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-linux-os-via-veeam-agent-console.md)
      * [Windows](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-windows-os-via-veeam-agent-console.md)

      Via portal:

      * [Linux](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-linux-via-portal.md)
      * [Windows](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-windows-via-portal.md)

      [Active alarm](/back-up-as-a-service/1.-hi-gio-baas/how-to-configure-receive-alarm-from-baas.md) for a backup job
* **Restore process:** Restore the machine after disaster, system error, or with Veeam media:
  * [Linux](/back-up-as-a-service/1.-hi-gio-baas/restore-linux-vm-on-higio-cloud-via-media-file-iso-file.md)
  * [Windows](/back-up-as-a-service/1.-hi-gio-baas/restore-windows-on-physical-server-by-veeam-recovery-media.md)

Please refer to the HI GIO BaaS guide in the list below.

* [BaaS Support Matrix](/back-up-as-a-service/1.-hi-gio-baas/baas-support-matrix.md)
* [Install Veeam Agent for Linux](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-linux.md)
* [Install Veeam Agent for Windows](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-windows.md)
* [Update Veeam Service Provider Console Management Agent v.7 & Backup Agent v.6](/back-up-as-a-service/1.-hi-gio-baas/update-veeam-service-provider-console-management-agent-v.9-and-backup-agent-v.6.3.md)
* [Create backup job on Linux OS via Veeam agent console](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-linux-os-via-veeam-agent-console.md)
* [Create backup job on Windows OS via Veeam agent console](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-windows-os-via-veeam-agent-console.md)
* [Create backup job for Linux via Portal](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-linux-via-portal.md)
* [Create backup job for Windows via Portal](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-windows-via-portal.md)
* [How to configure receive Alarm from BaaS](/back-up-as-a-service/1.-hi-gio-baas/how-to-configure-receive-alarm-from-baas.md)
* [Workaround](/back-up-as-a-service/1.-hi-gio-baas/workaround.md)<br>
  {% endstep %}
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