> For the complete documentation index, see [llms.txt](https://docs.higiocloud.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas.md). # 1. HI GIO BaaS ## **Overview** {% hint style="info" %} ![](/files/76eNJOSpElFJfLVkGEyM) Online backup service, also known as cloud backup or backup as a service (BaaS), is a method of offsite data storage in which a service vendor regularly backs up files, folders, or the entire contents of a hard drive to a remote secure cloud-based data repository over a network connection. * **Portal:** **HCM site:** **HN site:** * **Cloud Gateway:** **HCM site:** [backup-hcmc.higio.net](http://backup-hcmc.higio.net/) (IP address 118.68.171.248 and 118.68.171.233) **HN site:** [backup-hni.higio.net](http://backup-hni.higio.net/) (IP address 1.55.215.248 and 1.55.215.250) {% endhint %} ## Procedure {% stepper %} {% step %} **Step 1:** Check and prepare your machine to match the requirements from [BaaS Support Matrix](/back-up-as-a-service/1.-hi-gio-baas/baas-support-matrix.md): {% endstep %} {% step %} **Step 2:** Open firewall outbound to ***Cloud Gateway IP*** with ports 6180 and 53:
{% endstep %} {% step %} **Step 3:** Access the BaaS portal, download and install the Agent following OS types: For [Linux ](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-linux.md)Server. For [Windows](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-windows.md) Server. * **Manage backup** (After installation is completed, you can manage the backup job and machine via the BaaS portal or via the Veeam agent console). * Create a backup job: * Via agent console: * [Linux](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-linux-os-via-veeam-agent-console.md) * [Windows](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-windows-os-via-veeam-agent-console.md) Via portal: * [Linux](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-linux-via-portal.md) * [Windows](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-windows-via-portal.md) [Active alarm](/back-up-as-a-service/1.-hi-gio-baas/how-to-configure-receive-alarm-from-baas.md) for a backup job * **Restore process:** Restore the machine after disaster, system error, or with Veeam media: * [Linux](/back-up-as-a-service/1.-hi-gio-baas/restore-linux-vm-on-higio-cloud-via-media-file-iso-file.md) * [Windows](/back-up-as-a-service/1.-hi-gio-baas/restore-windows-on-physical-server-by-veeam-recovery-media.md) Please refer to the HI GIO BaaS guide in the list below. * [BaaS Support Matrix](/back-up-as-a-service/1.-hi-gio-baas/baas-support-matrix.md) * [Install Veeam Agent for Linux](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-linux.md) * [Install Veeam Agent for Windows](/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-windows.md) * [Update Veeam Service Provider Console Management Agent v.7 & Backup Agent v.6](/back-up-as-a-service/1.-hi-gio-baas/update-veeam-service-provider-console-management-agent-v.9-and-backup-agent-v.6.3.md) * [Create backup job on Linux OS via Veeam agent console](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-linux-os-via-veeam-agent-console.md) * [Create backup job on Windows OS via Veeam agent console](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-windows-os-via-veeam-agent-console.md) * [Create backup job for Linux via Portal](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-linux-via-portal.md) * [Create backup job for Windows via Portal](/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-windows-via-portal.md) * [How to configure receive Alarm from BaaS](/back-up-as-a-service/1.-hi-gio-baas/how-to-configure-receive-alarm-from-baas.md) * [Workaround](/back-up-as-a-service/1.-hi-gio-baas/workaround.md)
{% endstep %} {% endstepper %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.