1. HI GIO BaaS

Overview

Online backup service, also known as cloud backup or backup as a service (BaaS), is a method of offsite data storage in which a service vendor regularly backs up files, folders, or the entire contents of a hard drive to a remote secure cloud-based data repository over a network connection.

• Portal:

HCM site: https://portal-hcmc-backup.higio.net/

HN site: https://portal-hni-backup.higio.net/

• Cloud Gateway:

HCM site: backup-hcmc.higio.net (IP address 118.68.171.248 and 118.68.171.233)

HN site: backup-hni.higio.net (IP address 1.55.215.248 and 1.55.215.250)

Procedure

1

Step 1: Check and prepare your machine to match the requirements from BaaS Support Matrix:

2

Step 2: Open firewall outbound to Cloud Gateway IP with ports 6180 and 53:

3

Step 3: Access the BaaS portal, download and install the Agent following OS types:

For Linux Server.

For Windows Server.

• Manage backup (After installation is completed, you can manage the backup job and machine via the BaaS portal or via the Veeam agent console).

  • Create a backup job:

    • Via agent console:

      • Linux

      • Windows

      Via portal:

      • Linux

      • Windows

      Active alarm for a backup job

• Restore process: Restore the machine after disaster, system error, or with Veeam media:

  • Linux

  • Windows

Please refer to the HI GIO BaaS guide in the list below.

• BaaS Support Matrix

• Install Veeam Agent for Linux

• Install Veeam Agent for Windows

• Update Veeam Service Provider Console Management Agent v.7 & Backup Agent v.6

• Create backup job on Linux OS via Veeam agent console

• Create backup job on Windows OS via Veeam agent console

• Create backup job for Linux via Portal

• Create backup job for Windows via Portal

• How to configure receive Alarm from BaaS

• Workaround