# 1. HI GIO BaaS

## <mark style="color:green;">**Overview**</mark> <a href="#overview" id="overview"></a>

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Online backup service, also known as cloud backup or backup as a service (BaaS), is a method of offsite data storage in which a service vendor regularly backs up files, folders, or the entire contents of a hard drive to a remote secure cloud-based data repository over a network connection.

* **Portal:**

**HCM site:** <https://portal-hcmc-backup.higio.net/>

**HN site:** <https://portal-hni-backup.higio.net/>

* **Cloud Gateway:**

**HCM site:** [backup-hcmc.higio.net](http://backup-hcmc.higio.net/) (IP address 118.68.171.248 and 118.68.171.233)

**HN site:** [backup-hni.higio.net](http://backup-hni.higio.net/) (IP address 1.55.215.248 and 1.55.215.250)
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## <mark style="color:green;">Procedure</mark> <a href="#guidelines" id="guidelines"></a>

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**Step 1:** Check and prepare your machine to match the requirements from [BaaS Support Matrix](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/baas-support-matrix):
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**Step 2:** Open firewall outbound to ***Cloud Gateway IP*** with ports 6180 and 53:

<figure><img src="https://3953927389-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fbvay7AR0CH8vZKgD3dSy%2Fuploads%2FIw2obcNdg1hyeBBbAQ0O%2Fimage.png?alt=media&#x26;token=fe40c877-42e2-4174-b172-b028f16ca73a" alt=""><figcaption></figcaption></figure>
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**Step 3:** Access the BaaS portal, download and install the Agent following OS types:

For [Linux ](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-linux)Server.

For [Windows](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-windows) Server.

* **Manage backup** (After installation is completed, you can manage the backup job and machine via the BaaS portal or via the Veeam agent console).
  * Create a backup job:
    * Via agent console:

      * [Linux](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-linux-os-via-veeam-agent-console)
      * [Windows](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-windows-os-via-veeam-agent-console)

      Via portal:

      * [Linux](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-linux-via-portal)
      * [Windows](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-windows-via-portal)

      [Active alarm](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/how-to-configure-receive-alarm-from-baas) for a backup job
* **Restore process:** Restore the machine after disaster, system error, or with Veeam media:
  * [Linux](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/restore-linux-vm-on-higio-cloud-via-media-file-iso-file)
  * [Windows](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/restore-windows-vm-on-hi-gio-cloud-via-media-file-iso-file)

Please refer to the HI GIO BaaS guide in the list below.

* [BaaS Support Matrix](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/baas-support-matrix)
* [Install Veeam Agent for Linux](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-linux)
* [Install Veeam Agent for Windows](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/install-veeam-agent-for-windows)
* [Update Veeam Service Provider Console Management Agent v.7 & Backup Agent v.6](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/update-veeam-service-provider-console-management-agent-v.9-and-backup-agent-v.6.3)
* [Create backup job on Linux OS via Veeam agent console](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-linux-os-via-veeam-agent-console)
* [Create backup job on Windows OS via Veeam agent console](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-on-windows-os-via-veeam-agent-console)
* [Create backup job for Linux via Portal](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-linux-via-portal)
* [Create backup job for Windows via Portal](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/create-backup-job-for-windows-via-portal)
* [How to configure receive Alarm from BaaS](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/how-to-configure-receive-alarm-from-baas)
* [Workaround](https://docs.higiocloud.vn/back-up-as-a-service/1.-hi-gio-baas/workaround)<br>
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