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HI GIO Cloud Help Center

From February 12, 2025, HI GIO Cloud powered by FPT & IIIJ has changed the user guide UI platform. The content remains unchanged and continues to be updated in the new UI.

Welcome!

The User Manual contains all the essential information for using the HI GIO Cloud's system. Use graphics where possible in this manual. The manual format may be altered if another format is more suitable for the project.

Purpose and Scope

This manual includes a description of the system functions and capabilities, contingencies and alternate modes of operation, and step-by-step procedures for system access and use.

Search our essential information.

Organization

  • FPT Telecom International Co., Ltd

  • IIJ Global Solutions Vietnam Co., Ltd

Points of Contact

  • Help desk:

  • Telephone assistance: 1900 6973

  • HI GIO DBaaS (coming soon)

COMPUTE

  1. Working with VM

  2. Working with vAPP

  3. HI GIO Auto Scale

  4. HI GIO API

STORAGE

  • HI GIO S3 Storage

BACK-UP AS A SERVICE

  1. HI GIO BaaS

  2. HI GIO Backup

  3. HI GIO M365 BaaS

DISASTER AS A SERVICE

  • HI GIO DRaaS

NETWORK

  1. Working with Network

  2. VPN

  3. Load Balancer

MANAGEMENT

  1. IAM Portal

  2. Create a Catalog

CONTAINER

  • HI GIO kubernetes

[email protected]

DATABASE

HI GIO KMS Service
Encryption Management Service