HI GIO Cloud Help Center

From February 12, 2025, HI GIO Cloud powered by FPT & IIIJ has changed the user guide UI platform. The content remains unchanged and continues to be updated in the new UI.

Welcome!

The User Manual contains all the essential information for using the HI GIO Cloud's system. Use graphics where possible in this manual. The manual format may be altered if another format is more suitable for the project.

Purpose and Scope

This manual includes a description of the system functions and capabilities, contingencies and alternate modes of operation, and step-by-step procedures for system access and use.

Search our essential information.

COMPUTE	Working with VM Working with vAPP HI GIO Auto Scale HI GIO API HI GIO KMS Service Encryption Management Service
STORAGE	HI GIO S3 Storage
BACK-UP AS A SERVICE	HI GIO BaaS HI GIO Backup HI GIO M365 BaaS
DISASTER AS A SERVICE	HI GIO DRaaS
NETWORK	Working with Network VPN Load Balancer
MANAGEMENT	IAM Portal Create a Catalog
CONTAINER	HI GIO kubernetes
DATABASE	HI GIO DBaaS (coming soon)

Organization

• FPT Telecom International Co., Ltd

• IIJ Global Solutions Vietnam Co., Ltd

Points of Contact

• Help desk: [e-mail]

• Telephone assistance: 1900 6973