# Setup Passkey

## <mark style="color:green;">**Overview**</mark> <a href="#overview" id="overview"></a>

HIGIO supports tenant users setting the Passkey factor to log in IAM portal.

{% hint style="success" %}
Passkey 2 MFA simplifies secure login to the IAM portal. Users authenticate using biometrics or device PIN, with credentials stored securely on their device. This enhances both security and convenience.
{% endhint %}

Once Passkey is set, it will be the default factor when logging in.

## <mark style="color:green;">Procedure</mark>

Step 1: Log in to the HI GIO IAM portal with domain [https://iam.higiocloud.vn](https://iam.higiocloud.vn/)

•  Enter Organization Name then click **NEXT**

<figure><img src="/files/Rbb67rWSXT82ujlwxtKW" alt=""><figcaption></figcaption></figure>

•  Enter user name /password SIGN IN

<figure><img src="/files/dHmi5mPUSRNxlCrK0p0I" alt=""><figcaption></figcaption></figure>

•  Login success

<figure><img src="/files/NYJxJy3M4d8EE8CBoBc2" alt=""><figcaption></figcaption></figure>

**Step 2. Setup Passkey**

• Go to the **User Profile** -> **Passkeys** -> **ADD NEW**

<figure><img src="/files/hvrSbZEh48eSY2sRMRf9" alt=""><figcaption></figcaption></figure>

• It will open a new Passkey Registration page, click **REGISTER**, can verify with your **PIN**, **FaceID** or **Fingerprint**, then click **OK**.

<figure><img src="/files/ugDO7t584B4fPiWdOmFU" alt=""><figcaption></figcaption></figure>

• Successfully create Passkey

<figure><img src="/files/mTQxUhxSvGx6dJcz2xiw" alt=""><figcaption></figcaption></figure>

**Step 3. Log in with passkey.**

Go to the IAM portal [https://iam.higiocloud.vn](https://iam.higiocloud.vn/)  , input Organization Name and login.

After entering your Username/Password, you will be asked for the Passkey. Choose your verification method and then click **OK**.

<figure><img src="/files/B0qhNNV2yvWfnvXRZFEb" alt=""><figcaption></figcaption></figure>

• Successfully logged in.

<figure><img src="/files/UyBV9CYSZG5iTBCCpr3E" alt=""><figcaption></figcaption></figure>

**NOTE:** After registering, Passkey is required by default, but you can also use the TOTP option.

<figure><img src="/files/QDZ8gyR8qk4T9Txx6BpV" alt=""><figcaption></figcaption></figure>

•  Choose **VERIFY WITH TOTP**

<figure><img src="/files/VliZgZ3OMrK93tjHJt7G" alt=""><figcaption></figcaption></figure>

**Step 4. Delete Passkey.**

Log in to the IAM portal, go to the User Profile tab and choose **DELETE** under the Passkeys tab.

<figure><img src="/files/4CeXgJSZBj9VoWNn4077" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/C5XOcf8nMZgjLuMofzOU" alt=""><figcaption></figcaption></figure>


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